Anyone Having Problems Contacting Centova?

Read 135843 times
Hi bobby76,

Wish I could be of assistance to you but unfortunately I can not even get Beta V3 to run on my server due to all the security I use and there currently being no diagnostics page to refer to, you might get a better response asking the question within the dedicated Beta V3 forum rather than in the general V2 areas.

Sorry I could not be of help.
CyberNETicos -- you would be mad 2 if you lost $1,000 over the weekend because of mad clients -- however I don't even see CyberNETicos as a SHOUTcast or Icecast stream so I do not expect you to know anything about that. Just remember, you started on me and I told you just how I feel about you -- and although I'm making that $$ back today, my feeling for you are still the same.
My Auto DJ
Orlando, FL USA
Quality SHOUTcast Hosting http://myautodj.com
SHOUTcast Widgets http://shoutcastwidgets.com
Hi Mark,
thanks for your help.

I follow your istructions but it doesn't work.

After ssh command the same result:

OK Key updated; new renewal date:  2011-04-29  19:17:54


My license is valid till March 2012

I need to re-issue the licenze but I can't (after 3 times have to wait 96 hours it say)

What can I do?

I'm still off with that server.
In 4 days I lose more than 1500 € from my customers for this outage
Changing back the time resolve partially. My customers work all with autodj.
Steve still not answer my tickets and my posts
And I have paid my 8 licenses till march 2012

 ???
Last Edit: May 03, 2011, 06:30:23 am by roberto brandolini
Newradio Streaming & Radio Tools
http://www.newradio.it
roberto brandolini -- the only way around that is to either
- open a ticket
- use a different license
- wait 96 hours

---------------------------
BOBBY - This is the method I used to install V3, I had tried several different ways but this seemed to work the best and was the most stable -- I also had to disable the last.fm mod.

Quote
CentOS 5.5 x64 MySQL


-----------------------------------------------------------

yum install mysql mysql-server mysql-devel

/etc/init.d/mysqld restart
service mysql restart


////////////////INSTALL CENTOVA


wget -O install.sh install.centova.com/<LICENSE GOES HERE>
chmod a+x ./install.sh


./install.sh --channel=unstable --shoutcast2 --sctrans2



nano /etc/my.cnf

/etc/init.d/mysqld restart


/////////////////////////CREATE DB

mysql -u root

create database centova;



grant usage on *.* to centova@localhost identified by 'thepassword';
grant all privileges on centova.* to centova@localhost ;



I had also set up this cron to run every so often - however this will interrupt any1 that is uploading mp3's

Quote
*/15 * * * * /etc/init.d/centovacast restart
[/cron]
 
Last Edit: May 03, 2011, 06:29:42 am by My Auto DJ
My Auto DJ
Orlando, FL USA
Quality SHOUTcast Hosting http://myautodj.com
SHOUTcast Widgets http://shoutcastwidgets.com
roberto brandolini -- the only way around that is to either
- open a ticket
- use a different license
- wait 96 hours

Tickets opened and no answer.
I don't have another license (why to buy another one? I've paid till march 2012)
It's not a MY PROBLEM for this issue.
Centova HAVE to resolve my problem ASAP. I am OFF from friday. Why to wait 96 hours more?

I have 25 autoDJ on that server and all my time is answering customers for the issue.
Newradio Streaming & Radio Tools
http://www.newradio.it
Did you try the "date" option for the time being?



roberto brandolini -- the only way around that is to either
- open a ticket
- use a different license
- wait 96 hours

Tickets opened and no answer.
I don't have another license (why to buy another one? I've paid till march 2012)
It's not a MY PROBLEM for this issue.
Centova HAVE to resolve my problem ASAP. I am OFF from friday. Why to wait 96 hours more?

I have 25 autoDJ on that server and all my time is answering customers for the issue.

Did you try the "date" option for the time being?

Yes. The panel is working with time back of 1 month.

But it's not good for customers.
They can't schedule nothing.
AutoDJ repeat songs in strange way
The statistics don't work
Newradio Streaming & Radio Tools
http://www.newradio.it
Dear Friends, passengers of the Centova nave, unmanned at the time, please help me, what should I do to get my license back?
 I made some changes to date, as suggested by the forum here to get the system running for these days.
 Now my Panel opens for customers, but do not have access as administrator. What should I do?
 I use Plesk Panel, therefore, have no problem changing the date, etc. ..
Hey staff

i can't use my centovacast v2 anymore because of this error message

ERR This installation of Centova Cast is using an expired license key. Please contact an administrator for assistance. .

how can i fix it
Another day is passed and one of my license still doesn't work!!!
Steve not answer my tickets and my PM.

I don't know what to think about it...
Newradio Streaming & Radio Tools
http://www.newradio.it
One of my license, newradiostream2.com, still doesn't work. I can't reissue because it say I have click for 3 times and I have to wait 96 hours.
OK, I've hit the reissue link for you so you can proceed with the rest of the reissuance on your end.

FYI for everyone else reading this, this issue has nothing to do with the license expiration issue (topic of this thread) -- it's just the result of reissuing too many times in a short period of time.
i can't use my centovacast v2 anymore because of this error message

ERR This installation of Centova Cast is using an expired license key. Please contact an administrator for assistance. .
Reissuing your license key will fix it if you have an active license.
Another day is passed and one of my license still doesn't work!!!
Steve not answer my tickets and my PM.

I don't know what to think about it...
Sorry, I personally am stretched a bit thin right now as I'm dealing with customer issues outside the forum as well.  also btw your forum post was after 3am local time which is why I didn't reply right away. :)

Trying to keep up as best I can, new hirees on their way soon.
btw Steve, i sended you personal message as requested :)
It also is in ticket box allready by the way. Thanks.
Thanks Steve.
Now it works.
Sorry for my insistence and my words...
but you can understand my concerns.
I think Centova is the best for my business and I'm happy to see you back and will follow you in the 3.0 experience when will be the time.
Newradio Streaming & Radio Tools
http://www.newradio.it