What OS do you have ?? I cant even get my install to create accounts

Messages from command: # /usr/local/centovacast/bin/ccmanage cronjob all

Code: [Select]

[INF] Cron job startup at 2012-09-02 10:22:56
[INF] Checking for crashed servers...
[INF] Log rotation frequency is 12, log process frequency is 12, last processed 2012-09-01 22:10:02, last rotated 2012-09-01 22:10:02, currently 2012-09-02 10:22:57, needsrotate, needsprocess
[INF] Processing logs...
[INF] Account maxitalo is not a streaming server account
[INF] Account radiotp is not a streaming server account
[INF] Processing logs for rmi1 ...
[INF] Disk usage: 12513
[INF] Processing logs for rmi2 ...
[INF] Disk usage: 4036
[INF] Processing logs for rmi3 ...
[INF] Disk usage: 8524
[INF] Processing logs for rmi4 ...
PHP Warning:  gmmktime() expects parameter 6 to be long, string given in /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php on line 285

Warning: gmmktime() expects parameter 6 to be long, string given in /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php on line 285
[INF] Disk usage: 3561
[INF] Processing logs for rmi5 ...
[INF] Disk usage: 4646
[INF] Processing logs for rmi6 ...
[INF] Disk usage: 3630
[INF] Processing logs for rmi7 ...
[INF] Disk usage: 5567
[INF] Processing logs for rmi8 ...
[INF] Disk usage: 2824
[INF] Processing logs for rtpcm ...
[INF] Disk usage: 3085
[INF] Processing logs for rtpdc ...
[INF] Disk usage: 0
[INF] Processing logs for rtphg ...
[INF] Disk usage: 5135
[INF] Updating reseller totals ...
[INF] Account maxitalo is not a streaming server account
[INF] Account radiotp is not a streaming server account
[INF] Optimizing tables...
[INF] Performing hourly maintenance...
Result: ERROR

Command: #  /usr/local/centovacast/bin/ccmanage cronjob all --debug

Code: [Select]

[DBG] Attempting to set user context to all
[INF] Cron job startup at 2012-09-02 10:26:02
[INF] Checking for crashed servers...
[DBG] Begin account check
[DBG] Processing rmi1
[DBG] Checking server process for rmi1 (expected: up)
[DBG] Checking PID 2863
[DBG] 2863 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi1 (expected: up)
[DBG] Checking PID 4884
[DBG] 4884 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi1 is broadcasting at 128
[DBG] Processing rmi2
[DBG] Checking server process for rmi2 (expected: up)
[DBG] Checking PID 2881
[DBG] 2881 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi2 (expected: up)
[DBG] Checking PID 4905
[DBG] 4905 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi2 is broadcasting at 128
[DBG] Processing rmi3
[DBG] Checking server process for rmi3 (expected: up)
[DBG] Checking PID 2917
[DBG] 2917 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi3 (expected: up)
[DBG] Checking PID 4926
[DBG] 4926 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi3 is broadcasting at 128
[DBG] Processing rmi4
[DBG] Checking server process for rmi4 (expected: up)
[DBG] Checking PID 2945
[DBG] 2945 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi4 (expected: up)
[DBG] Checking PID 4949
[DBG] 4949 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi4 is broadcasting at 128
[DBG] Processing rmi5
[DBG] Checking server process for rmi5 (expected: up)
[DBG] Checking PID 2962
[DBG] 2962 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi5 (expected: up)
[DBG] Checking PID 4970
[DBG] 4970 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi5 is broadcasting at 128
[DBG] Processing rmi6
[DBG] Checking server process for rmi6 (expected: up)
[DBG] Checking PID 2979
[DBG] 2979 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi6 (expected: up)
[DBG] Checking PID 5007
[DBG] 5007 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi6 is broadcasting at 128
[DBG] Processing rmi7
[DBG] Checking server process for rmi7 (expected: up)
[DBG] Checking PID 2996
[DBG] 2996 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi7 (expected: up)
[DBG] Checking PID 5027
[DBG] 5027 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi7 is broadcasting at 128
[DBG] Processing rmi8
[DBG] Checking server process for rmi8 (expected: up)
[DBG] Checking PID 3011
[DBG] 3011 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rmi8 (expected: up)
[DBG] Checking PID 5047
[DBG] 5047 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rmi8 is broadcasting at 128
[DBG] Processing rtpcm
[DBG] Checking server process for rtpcm (expected: up)
[DBG] Checking PID 3089
[DBG] 3089 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rtpcm (expected: down)
[DBG] Checking PID 3108
[DBG] 3108 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rtpcm is broadcasting at 128
[DBG] Processing rtpdc
[DBG] Checking server process for rtpdc (expected: down)
[DBG] No PID: 0
[DBG] Check complete
[DBG] Checking sctrans2 application process for rtpdc (expected: down)
[DBG] No PID: 0
[DBG] Application check complete
[DBG] Done application check
[DBG] rtpdc is broadcasting at 0
[DBG] Processing rtphg
[DBG] Checking server process for rtphg (expected: up)
[DBG] Checking PID 32521
[DBG] 32521 state: -
[DBG] Detected as up
[DBG] Check complete
[DBG] Checking sctrans2 application process for rtphg (expected: down)
[DBG] Checking PID 32537
[DBG] 32537 state: -
[DBG] Detected as up
[DBG] Application check complete
[DBG] Done application check
[DBG] rtphg is broadcasting at 128
[DBG] End account check
[INF] Log rotation frequency is 12, log process frequency is 12, last processed 2012-09-02 10:22:57, last rotated 2012-09-02 10:22:57, currently 2012-09-02 10:26:03
Result: ERROR


I do not think I am overloading my server there are only 7 accounts on it I use the same providers/servers with all  my Centova accounts, I have not modified anything 

With all due respect, I can't help you without information about your issue.  My post included a substantial list of questions about your issue, and the only one you responded to was the question about overloading your server.

I'd be happy to diagnose your issue if you can answer the questions in this post.  Without that info, I can only guess at what you're experiencing.  They weren't random or rhetorical questions -- I really do need that information in order to figure out where the problem lies.

others are also having this same problem with same symptons, I got the error...

The problem here is that you have not listed ANY actual symptoms to date, save for vague statements about instability, so I have no way of knowing what those might be.

Command:   # /usr/local/centovacast/bin/ccmanage cronjob all

Code: [Select]

Fatal error: Call to undefined function posix_kill() in /usr/local/centovacast/system/class_SystemControl.php on line 663


Ahh, that makes sense -- thanks for pointing this out.

Basically what's happened is an old cron job has hung for some reason, and due to changes we made for security in v3, it can't kill the old instance.  Fixed for the next build.  Shouldn't be related to the remainder of the issues you're seeing below though.

Command: # /usr/local/centovacast/system/runascc/runascc exec ccmanage cronjob all --debug

Code: [Select]

bash: /usr/local/centovacast/system/runascc/runascc: No such file or directory


This utility is named /usr/local/centovacast/bin/ccmanage in v3, which is why it couldn't find it here.  Replace all instances of "/home/centovacast/system/runascc/runascc exec ccmanage" in v2 articles with "/usr/local/centovacast/bin/ccmanage" for v3.

Code: [Select]

2012/08/30 22:08:08 [error] 6632#0: *193 upstream timed out (110: Connection timed out) while reading response header from upstream, client: xx.xx.xx.xx, server: centovacast, request: "GET /client/index.php HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "domain.com:2199", referrer: "https://domain.com:2199/admin/index.php?page=accounts"

Definitely confirms a crash/freeze in PHP.

/usr/local/centovacast/var/log/cc-appserver.log (the php log)
...
[31-Aug-2012 02:15:01] NOTICE: Reloading in progress ...

You need to be referring to the *same* section of the cc-appserver.log as you are cc-web.log.  You can see in the cc-web.log snippet above that at 2012/08/30 22:08:08 there was a connection failure.  So you need to look in cc-appserver.log for log entries prior to 2012/08/30 22:08:08 which might explain why PHP crashed or hung.  As you can see, the snippet of cc-appserver.log you sent is from 31-Aug-2012 which is long after the problem occurred with PHP.

Also note, I'm reading your posts in order and responding as I read them, so if you clarified any of this in subsequent posts, please bear with me.

/usr/local/centovacast/var/log/cc-fpm.log (the php fastcgi process manager log)

There is no cc-fpm.log file ....

Right, sorry, it's renamed to cc-appserver.log now, which you already quoted from.

[30-Aug-2012 22:02:22]  [pool webintf] pid 3277
script_filename = /usr/local/centovacast/web/api.php
[0x00007f4942f08cf0] fread() /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php:582

Most of these entries seem to just indicate that your ShoutCast2 server(s) is/are slow to return information about your streams.  Seems to be a general performance issue.

Just to make clear i will explain You what I'm doing:

Very helpful, thanks..

1. Creating Fresh account (sc_serv2, sc_trans2)
2. Try to login in to account by admin panel (and then is error)

What is the exact error you're getting?  Details like this are crucial to diagnosing the problem.

after that any page of centovacastnot working. (try to login to new account with its details not working too)

How is it not working?  The error you quoted previously ("Sorry, an error occurred while attempting to load the requested page.") should prevent you from accessing ANY page in Centova Cast, including the login page.  The fact that you're able to try to login to new accounts seems to indicate that you're not getting that error on the login page.  It's all generated by PHP, so if PHP crashed, you should get that same error on every page.

3. Cleaning session files (/usr/local/centovacast/var/lib/sessions) helps. I can log in to admin page

Again, I think I've not received a critical piece of information here because once PHP crashes, it should be unreachable... deleting session files shouldn't make a difference.

5. Deleting previously created account. Getting error message

Query:   DELETE FROM wmssettings WHERE accountid=148
Reason:   Unknown column 'accountid' in 'where clause'

It looks like your database hasn't been updated to include the latest changes.  There were some problems with previous versions of the upgrader that could be responsible for this.

In any case, this is unrelated to the other issues you're experiencing.

Steve please can you login and check you have my root p/w and permission to do whatever you like... 

Sure can, I just need to know what I'm looking for per my earlier messages.

Headshaker is having the same issues I do not see how it can be a server issue + I only have 7 accounts

Never suggested that it had to be a server issue -- it's most likely a crash in PHP.  We're on the bleeding-edge of PHP releases (because we want to make sure we have all the latest security patches) but that also means that we immediately pick up any bugs introduced into PHP by PHP's developers as well.  Could be related to that.  I'm almost tempted to downgrade to the PHP v5.3 series.

and now the load is slowly getting higher and higher each day

This sounds completely unrelated to anything Headshaker is telling us.  Headshaker is reporting a problem in which PHP is crashing, and has provided a variety of hard evidence and log data confirming this. 

If PHP crashes, you should see virtually no load at all, because no requests can be serviced by Centova Cast.  The fact that you're seeing a load issue seems to indicate that your issue is totally unrelated to Headshaker's.

That's not to say that there couldn't be two separate issues at play here -- that's quite possible -- I just mean to say that, while you've been insisting that your issue is identical to Headshaker's, that doesn't seem to be the case, and as such I can't use any of the information that Headshaker has provided to diagnose your issue.

Messages from command: # /usr/local/centovacast/bin/ccmanage cronjob all

All looks good.

[INF] Processing logs for rmi4 ...
PHP Warning:  gmmktime() expects parameter 6 to be long, string given in /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php on line 285

This just means that some bad data was encountered in the ShoutCast2 logs for the 'rmi4' account... most likely the rmi4 ShoutCast2 logs got corrupted somehow.  Not a problem in itself.

Command: #  /usr/local/centovacast/bin/ccmanage cronjob all --debug

This also looks fine.

Based on what you've provided (thanks so much for providing so much detail, btw -- very helpful!), it just looks like PHP is crashing periodically, although I would like to know more about the other errors you were experiencing upon login which I asked about in my last message.

The cron job and other issues you reported appear to be unrelated, but I do appreciate you reporting them so we can deal with those separately for the next build.

BTW, what Linux distro and version eg: (CentOS 6, Debian Squeeze, etc.) and architecture (eg: i686, amd64, etc.) are you using?  Perhaps that has something to do with it.  Our staff and I are running a handful of production stations on Centova Cast v3 servers and we've encountered no troubles at all on those machines, although they're all Debian Squeeze 64bit servers... I wonder if perhaps there are issues on other platforms.

With all due respect, I can't help you without information about your issue.  My post included a substantial list of questions about your issue, and the only one you responded to was the question about overloading your server.

Im sorry Steve but I indicated my symptoms were the exact same as Headshaker so I did not think I needed to re-paste the same things (error logs, how to reproduce, etc), I gave you my root p/w, I figured you would want to check for yourself, the fact at least 2 people having the exact same problem would indicate to me there is a bug. The high load only happens right after I add another account, instantly after I create it, I don't even have to start the server everything stops responding. If it were me I would think either a password or port # or something is being written to the sc_serve that conflicts with something, and since I have live clients on it I really don't want to have the server down which is why I had hoped you would go in my Centova v3 and create a account, reproducing the problem yourself would help you figure out the issue a lot better than I can explain.

Sorry, an error occurred while attempting to load the requested page

This is what I meant by high server load, instantly after creating a new account, the page would try to load for several minutes, then come up with a blank white page and that error -- I remove the new account and instantly things return to normal

Ok then.

Once again:

My OS is CentOS 6 with Parallels Plesk Panel 10 (64-bit)
Processor- AMD Quad-Core
Speed- 4 Cores x 2.1 GHz
 RAM- 4 GB DDR2
 RAID Software RAID 1

1. Create new accont (sc_serv 2, sc_trans 2)
2. Try to login to account from admin area with result:

Code: [Select]

Error

Sorry, an error occurred while attempting to load the requested page.
3. Try to go to https://domain.com:2199/admin/ is giving error above ( the same with any centovacast panel page)

4. Delete sessions files from /usr/local/centovacast/var/lib/sessions
5. Any page redirecting me to login page (logging in, admin area works, another attempt to login to new account go to point 2.)
6. Delete sessions files from /usr/local/centovacast/var/lib/sessions
7. Change new account port number in admin area (port+20)
8. Able to login by admin area and directly by new accont details, no further problems with logging in.

LOGS:

cc-appserver.log

Code: [Select]


[09-Sep-2012 09:50:52] WARNING: [pool webintf] child 15470, script '/usr/local/centovacast/web/admin/rpc.php' (request: "POST /admin/rpc.php") executing too slow (63.260744 sec), logging
[09-Sep-2012 09:50:52] WARNING: [pool webintf] child 14795, script '/usr/local/centovacast/web/admin/index.php' (request: "GET /admin/index.php") executing too slow (63.170433 sec), logging
[09-Sep-2012 09:50:52] NOTICE: child 14795 stopped for tracing
[09-Sep-2012 09:50:52] NOTICE: about to trace 14795
[09-Sep-2012 09:50:52] NOTICE: finished trace of 14795
[09-Sep-2012 09:50:52] NOTICE: child 15470 stopped for tracing
[09-Sep-2012 09:50:52] NOTICE: about to trace 15470
[09-Sep-2012 09:50:52] NOTICE: finished trace of 15470
[09-Sep-2012 09:52:12] WARNING: [pool webintf] child 15854, script '/usr/local/centovacast/web/admin/rpc.php' (request: "POST /admin/rpc.php") executing too slow (69.800094 sec), logging
[09-Sep-2012 09:52:12] WARNING: [pool webintf] child 15576, script '/usr/local/centovacast/web/jsonapi.php' (request: "GET /jsonapi.php") executing too slow (65.945681 sec), logging
[09-Sep-2012 09:52:12] WARNING: [pool webintf] child 15089, script '/usr/local/centovacast/web/admin/rpc.php' (request: "POST /admin/rpc.php") executing too slow (71.491534 sec), logging
[09-Sep-2012 09:52:12] NOTICE: child 15089 stopped for tracing
[09-Sep-2012 09:52:12] NOTICE: about to trace 15089
[09-Sep-2012 09:52:12] NOTICE: finished trace of 15089
[09-Sep-2012 09:52:12] NOTICE: child 15576 stopped for tracing
[09-Sep-2012 09:52:12] NOTICE: about to trace 15576
[09-Sep-2012 09:52:12] ERROR: failed to ptrace(PEEKDATA) pid 15576: Input/output error (5)
[09-Sep-2012 09:52:12] NOTICE: finished trace of 15576
[09-Sep-2012 09:52:12] NOTICE: child 15854 stopped for tracing
[09-Sep-2012 09:52:12] NOTICE: about to trace 15854
[09-Sep-2012 09:52:12] NOTICE: finished trace of 15854
[09-Sep-2012 09:54:12] WARNING: [pool webintf] child 16268, script '/usr/local/centovacast/web/admin/index.php' (request: "GET /admin/index.php") executing too slow (61.808481 sec), logging
[09-Sep-2012 09:54:12] NOTICE: child 16268 stopped for tracing
[09-Sep-2012 09:54:12] NOTICE: about to trace 16268
[09-Sep-2012 09:54:12] NOTICE: finished trace of 16268
[09-Sep-2012 09:55:52] WARNING: [pool webintf] child 16100, script '/usr/local/centovacast/web/admin/index.php' (request: "GET /admin/index.php") executing too slow (73.751034 sec), logging
[09-Sep-2012 09:55:52] NOTICE: child 16100 stopped for tracing
[09-Sep-2012 09:55:52] NOTICE: about to trace 16100
[09-Sep-2012 09:55:52] NOTICE: finished trace of 16100
[09-Sep-2012 09:57:07] NOTICE: [pool webintf] child 16127 exited with code 0 after 360.917261 seconds from start
[09-Sep-2012 09:57:07] NOTICE: [pool webintf] child 18232 started

cc-web.log

Code: [Select]


2012/09/09 05:35:35 [error] 29060#0: *8211 open() "/usr/local/centovacast/web/robots.txt" failed (2: No such file or directory), client: 66.219.58.42, server: centovacast, request: "GET /robots.txt HTTP/1.1", host: "newairhost.com:2199"
2012/09/09 09:50:48 [error] 2109#0: *2880 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "POST /admin/rpc.php?m=streaminfo.get_by_username&r=1&r1=91619&s=acctlist&h=0&j=1 HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199", referrer: "https://newairhost.com:2199/admin/index.php?page=accounts"
2012/09/09 09:50:48 [error] 2109#0: *2938 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "GET /admin/index.php?page=accounts&action=setuid&username=hgdfgfhghfd HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199", referrer: "https://newairhost.com:2199/admin/index.php?page=accounts"
2012/09/09 09:52:00 [error] 2109#0: *3017 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "POST /admin/rpc.php?m=streaminfo.get_by_username&r=1&r1=616448&s=acctlist&h=0&j=1 HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199", referrer: "https://newairhost.com:2199/admin/index.php?page=accounts"
2012/09/09 09:52:02 [error] 2109#0: *3018 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "POST /admin/rpc.php?m=streaminfo.get_by_username&r=2&r1=732715&s=acctlist&h=0&j=1 HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199", referrer: "https://newairhost.com:2199/admin/index.php?page=accounts"
2012/09/09 09:52:06 [error] 2109#0: *3019 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "GET /jsonapi.php?m=system.terminate&a%5Busername%5D=hgdfgfhghfd HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199", referrer: "https://newairhost.com:2199/admin/index.php?page=accounts"
2012/09/09 09:54:10 [error] 2109#0: *3252 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "GET /admin/index.php?page=accounts&action=setuid&username=hgdfgfhghfd HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199", referrer: "https://newairhost.com:2199/admin/index.php?page=accounts"
2012/09/09 09:55:38 [error] 2109#0: *3252 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 82.28.125.167, server: centovacast, request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "newairhost.com:2199"

appsrv-webintf-slow.log

Code: [Select]

[09-Sep-2012 09:50:52]  [pool webintf] pid 14795
script_filename = /usr/local/centovacast/web/admin/index.php
[0x00007f6eadc87c40] session_start() /usr/local/centovacast/system/class_UserSession.php:351
[0x00007f6eadc875e0] __construct() /usr/local/centovacast/web/class_WebApplication.php:130
[0x00007f6eadc874a8] initialize() /usr/local/centovacast/web/admin/class_AdminApplication.php:38
[0x00007f6eadc86c10] initialize() /usr/local/centovacast/web/admin/index.php:48

[09-Sep-2012 09:50:52]  [pool webintf] pid 15470
script_filename = /usr/local/centovacast/web/admin/rpc.php
[0x00007f6eadc90c40] fread() /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php:582
[0x00007f6eadc8fe08] _get_status_quickxml() /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php:452
[0x00007f6eadc8d458] get_status() /usr/local/centovacast/system/class_ServerControl.php:488
[0x00007f6eadc8ccf8] api_getstatus() /usr/local/centovacast/system/class_ServerControl.php:278
[0x00007fff0a779e60] __call() unknown:0
[0x00007f6eadc8ad28] getstatus() /usr/local/centovacast/web/admin//rpc/class_RPCstreaminfo.php:41
[0x00007f6eadc8a968] _get_stream_info() /usr/local/centovacast/web/admin//rpc/class_RPCstreaminfo.php:108
[0x00007fff0a77a2c0] api_get_by_username() unknown:0
[0x00007f6eadc89be0] call_user_func_array() /usr/local/centovacast/web//rpc/class_RPCServer.php:192
[0x00007f6eadc87280] execute() /usr/local/centovacast/web/class_RPCApplication.php:324
[0x00007f6eadc86dc8] execute() /usr/local/centovacast/web/admin/rpc.php:20

[09-Sep-2012 09:52:12]  [pool webintf] pid 15089
script_filename = /usr/local/centovacast/web/admin/rpc.php
[0x00007f6eadc90c60] fread() /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php:582
[0x00007f6eadc8fe28] _get_status_quickxml() /usr/local/centovacast/system/servers/ShoutCast2/class_ServerShoutCast2.php:452
[0x00007f6eadc8d478] get_status() /usr/local/centovacast/system/class_ServerControl.php:488
[0x00007f6eadc8cd18] api_getstatus() /usr/local/centovacast/system/class_ServerControl.php:278
[0x00007fff0a779e60] __call() unknown:0
[0x00007f6eadc8ad48] getstatus() /usr/local/centovacast/web/admin//rpc/class_RPCstreaminfo.php:41
[0x00007f6eadc8a988] _get_stream_info() /usr/local/centovacast/web/admin//rpc/class_RPCstreaminfo.php:108
[0x00007fff0a77a2c0] api_get_by_username() unknown:0
[0x00007f6eadc89c00] call_user_func_array() /usr/local/centovacast/web//rpc/class_RPCServer.php:192
[0x00007f6eadc872a0] execute() /usr/local/centovacast/web/class_RPCApplication.php:324
[0x00007f6eadc86de8] execute() /usr/local/centovacast/web/admin/rpc.php:20


Hello ? Its been weeks and I have turnded down countless sales because of this, is there any hope?

I'm having all the same issues my provider has suspended my vps due to use of excessive resources used (400%) more than available.
CentovaCast v3 & cPanel are the only items in use on the VPS

I'm also getting the following error;

Code: [Select]

Sorry, an error occurred while attempting to load the requested page.


As you increase the number of accounts & files on those accounts it seems to escalate the amount of load
& resources used on the server.

Commands Run;

/usr/local/centovacast/bin/ccmanage cronjob all

Code: [Select]

[INF] Cron job startup at 2012-09-18 12:30:31
[INF] Checking for crashed servers...
[INF] Log rotation frequency is 12, log process frequency is 12, last processed 0000-00-00 00:00:00, last rotated 2012-09-08 06:24:36, currently 2012-09-18 23:30:31, needsrotate
Result: ERROR


/usr/local/centovacast/system/runascc/runascc exec ccmanage cronjob all --debug

Code: [Select]

-bash: /usr/local/centovacast/system/runascc/runascc: No such file or directory

My Logs;

/usr/local/centovacast/var/log/cc-web.log (the nginx web server log)

Code: [Select]

2012/09/18 21:22:57 [error] 25749#0: *9371 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 127.0.0.1, server: centovacast, request: "POST /nextsong.php HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "127.0.0.1"
2012/09/18 21:25:03 [error] 25749#0: *9373 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 127.0.0.1, server: centovacast, request: "POST /nextsong.php HTTP/1.1", upstream: "fastcgi://unix:/usr/local/centovacast/var/run/cc-appserver.sock:", host: "127.0.0.1"

/usr/local/centovacast/var/log/cc-appserver.log (the php log)

Code: [Select]

[18-Sep-2012 02:15:15] NOTICE: error log file re-opened
[18-Sep-2012 02:15:15] NOTICE: Reloading in progress ...
[18-Sep-2012 02:15:15] NOTICE: reloading: execvp("/usr/local/centovacast/sbin/cc-appserver", {"/usr/local/centovacast/sbin/cc-appserver", "--fpm-config", "/usr/local/centovacast/etc/cc-appserver.conf", "-c", "/usr/local/centovacast/etc/cc-system.conf"})
[18-Sep-2012 02:15:19] NOTICE: using inherited socket fd=6, "/usr/local/centovacast/var/run/cc-appserver.sock"
[18-Sep-2012 02:15:19] NOTICE: using inherited socket fd=6, "/usr/local/centovacast/var/run/cc-appserver.sock"
[18-Sep-2012 02:15:19] NOTICE: fpm is running, pid 27884
[18-Sep-2012 02:15:19] NOTICE: ready to handle connections
[18-Sep-2012 11:19:10] NOTICE: [pool webintf] child 27903 exited with code 0 after 32630.816336 seconds from start
[18-Sep-2012 11:19:10] NOTICE: [pool webintf] child 17705 started
[18-Sep-2012 11:22:32] NOTICE: [pool webintf] child 27909 exited with code 0 after 32832.276585 seconds from start
[18-Sep-2012 11:22:32]

/usr/local/centovacast/var/log/cc-fpm.log (the php fastcgi process manager log)

no log (fastcgi not enable)

Do you know how you can reduce high server load produced by Centova cast v3??

I also use centova cast v2 & do not have any server load issues with that version.

George

Yep, was suspended here also, nobody has responded in weeks so I had to give up again but exact same problem, symptoms, load spikes, etc with no indication of the cause. There's always next year

I'm glad it is not just me having all these annoying issues!!

Will it be solved this year or next

George

Yes, sorry Anthony I should have gave you more details in live chat, our data center suspended this cloud due to high server load, it is history, I think the reason was the error log was getting so huge because of the countless errors being written every minute, I think the server was having a hard time opening up the 20GIG+ file (which is kinda like notepad on your computer) to write the new errors so I had no choice but to give up, again. Have lost so much money since this was released in March 2011 and nobody seems to care or have responded in a while, I had hoped the updates they put out in past months would have corrected the problem but they have not.

At least this time other users are confirming they also have the same problem(s) and we have been using the same provider for years with zero problems so the blame on our servers just was not fair, all that time and money I have put into this have been completely wasted, meanwhile I get 100's of hits from keyword searches for "Centova v3" every day and must turn them all away.