Blank page or white page (or logo only) during installation


Q: During installation I'm getting a blank white page, and/or a logo at the top of the screen but nothing else. How do I fix this?


Usually this means that an error is occurring but you've got PHP configured to hide any error messages. Check your php.ini and make sure you've got these options set:

error_reporting  =  E_ALL & ~E_NOTICE
display_errors = On

Then restart Apache and you should be able to see the error message.

If you still don't see any error message, it's likely that you don't have the PHP MySQL extension installed. Install the PHP MySQL extension and try again.