Web Player doesn't show up?

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I wanted to add the Web Player as a "sticky footer" on my WordPress website.  The Now playing works fine, but I can't get the webplayer to show up.  When I went to my Centova Cast server, I went to Widgets > Web Player and clicked Preview, but even on there, the player doesn't even show up?

Is the Web Player not working?  Or is it some other issue?

(I am using https if that helps)
Also to note, I've noticed that the "currently playing" isn't working on Mobile devices?