SHOUTcast inserting ads into stream

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One of our customers reported that SHOUTcast is now adding advertisements into their stream without permission.

Has anyone else had occur t their stream or a customer's stream ?

Here is the LOG file showing what happened:
2018-11-29 08:34:05 INFO [ADVERT sid=1] trigger d85e9575fd344171806eee30152fd466 dropped with 0 populated groups
2018-11-29 08:34:12 INFO [ADVERT] Loaded advert 5c29b5a3-906b-43cc-bb86-bac47ab04850_128 (480653 bytes), referenced 2
2018-11-29 08:34:13 INFO [ADVERT] Loaded advert 3692d5a6-8fdb-4d26-b453-ccbedb54e0dc_128 (482324 bytes), referenced 2
2018-11-29 08:34:13 INFO [ADVERT] downloaded 2, purged 0, to be retried 0
2018-11-29 08:35:14 INFO [DST 34.209.76.128:57340 sid=1] SHOUTcast 1 client connection accepted. User-Agent: ', UID: 35210, GRID: 35210 2018-11-29 08:35:14 INFO [DST 34.209.76.128:57340 sid=1] SHOUTcast 1 client connection closed (0 seconds) [Bytes: 24242] Agent:', UID: 35210, GRID: 35210
Here too on all Systems with activated Autthash.
Only solution at this moment is to delete an activated Autthash from an SHOUTcast Server.

Already contacted Radionomy. But no response

Normaly they response to us as an API Partner under 24 Hours. But this time, maybe they also don't know what happens. Its curious