Unable to Sync Error?

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Wondering if anyone else had this issue come up n the logs....

"2017-10-23 03:10:39   ERROR   [SRC xxx.xxx.xxx.xxx:57023 sid=1] SHOUTcast 1 source disconnected. Unable to sync to the stream. Please check the source is valid and in a supported format."

Anyone know what might cause this? Could it be a DJ using 48,000kHz in their settings?

Using v2 server (2.5.1.724). Users are using a variety of software.
I have same issue and I don't know why  :-\