Problem cronjob

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I discover today when i login inside on Admin Panel (as admin user) this message:

Tip: Centova Cast's cron job is starting normally on a regular basis, however it appears to be failing with an error before completing. This may result in various Centova Cast problems ranging from statistics problems to licensing errors.

For assistance in diagnosing this problem, please consult the Cron Job Problems article in the Centova Cast knowledge base.

I follow the steps posted on "Cron Job Problems article" :

1. /home/centovacast/system/runascc/runascc exec ccmanage cronjob all --debug

ERR Another cron job instance is already running

2. killall -9 runascc
runascc: no process killed

PS: On cronjob is set correct as i check and is exactly how was pointed on article:
*/5 * * * * centovacast /usr/local/centovacast/bin/ccmanage cronjob all >/dev/null 2>&1

Please let me  know how i can solve this issue

Thank you

oups it's for centova3 sorry i have post in bad topic