cant login to centavo

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How come I cant get to the centavo cast website to login... and the owner of the radio cant get centavo to even contact him.. he has 2 tickets in and they wont even get back to him.. is there a number to call.. He is paid for a year.. and for at least the last 3 weeks  he cant get ahold of them.... this is getting very frustrating....
Hello Shoshana,

First I have to move this topic to general discussion, as it does not pretend to a technical issue.

Regarding your inquiry: if you have already opened a ticket through our Helpdesk, please update this post with your ticket number, and we will be happy to check the status of your inquiry.

If you are not a direct client however, you will need to contact your streaming provider directly regarding this issue.