ERROR Backup archive: Error creating archive

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I have Centovacast v3.02 on my server but get an error when trying to backup a stream

i am using the following command;

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/usr/local/centovacast/bin/ccmanage backup --username=USERNAME
All streams apart from 1 backup ok

This is the error code;

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ERROR Backup archive: Error creating archive: Unknown error -1079245336
Here a what i ran;

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root@silver [~]# /usr/local/centovacast/bin/ccmanage backup --username=e*****2
Enter password for admin: p**********X
[INF] Creating database backup
[INF] Creating database dump /usr/local/centovacast/var/tmp/cc-app/database-e*****2_20130729-112230_51f6b2e68e9d8.ccsql
[INF] Creating backup manifest
[INF] Creating backup archive
[INF]   Compressing e*****2/var/spool/media/******d Hot.mp3 (1695186 bytes, file 1/2004)
[INF]   Compressing e*****2/var/spool/media/******own.mp3 (2068054 bytes, file 2/2004)
[INF]   Compressing e*****2/var/spool/media/******me.mp3 (1398301 bytes, file 3/2004)
[INF]   Compressing e*****2/var/spool/media/******Love).mp3 (1945781 bytes, file 4/2004)
[INF]   Compressing e*****2/var/spool/media/******not you.mp3 (1291144 bytes, file 5/2004)
[INF]   Compressing e*****2/var/spool/media/******Dreamer.mp3 (1394938 bytes, file 6/2004)
[INF]   Compressing e*****2/var/spool/media/******ttle Katy.mp3 (1463160 bytes, file 7/2004)
[INF]   Compressing e*****2/var/spool/media/****** Sleepy Head).mp3 (1677236 bytes, file 8/2004)
[INF]   Compressing e*****2/var/spool/media/******s over.mp3 (1500779 bytes, file 9/2004)
[INF]   Compressing e*****2/var/spool/media/****** Little Lamb.mp3 (1487630 bytes, file 10/2004)
[INF]   Compressing e*****2/var/spool/media/****** Nights.mp3 (1601341 bytes, file 11/2004)
[INF]   Compressing e*****2/var/spool/media/****** Josephine.mp3 (1789665 bytes, file 12/2004)
[INF]   Compressing e*****2/var/spool/media/****** I Love You.mp3 (1928550 bytes, file 13/2004)
[INF]   Compressing e*****2/var/spool/media/******ia.mp3 (2254906 bytes, file 14/2004)
[INF]   Compressing e*****2/var/spool/media/******e You Love.mp3 (1770567 bytes, file 15/2004)
[INF]   Compressing e*****2/var/spool/media/****** Therapy.mp3 (1616853 bytes, file 16/2004)
[INF]   Compressing e*****2/var/spool/media/******he Days.mp3 (2816924 bytes, file 17/2004)
[INF]   Compressing e*****2/var/spool/media/******lle.mp3 (1728493 bytes, file 18/2004)
[INF]   Compressing e*****2/var/spool/media/****** me.mp3 (1793121 bytes, file 19/2004)
[INF]   Compressing e*****2/var/spool/media/******ales.mp3 (1849422 bytes, file 20/2004)
[INF]   Compressing e*****2/var/spool/media/****** You.mp3 (2124064 bytes, file 21/2004)
[INF]   Compressing e*****2/var/spool/media/******rip Drop.mp3 (1852556 bytes, file 22/2004)
[INF]   Compressing e*****2/var/spool/media/******y Gal.mp3 (1693574 bytes, file 23/2004)
[INF]   Compressing e*****2/var/spool/media/******f My Mind (single mix).mp3 (2437540 bytes, file 24/2004)
[INF]   Compressing e*****2/var/spool/media/****** Howard Greenfield).mp3 (1725565 bytes, file 25/2004)
[INF]   Compressing e*****2/var/spool/media/******ome Love.mp3 (2221877 bytes, file 26/2004)
[INF]   Compressing e*****2/var/spool/media/****** Wreck.mp3 (1462912 bytes, file 27/2004)
[INF]   Compressing e*****2/var/spool/media/******o.mp3 (41406 bytes, file 28/2004)
[INF]   Compressing e*****2/var/spool/media/******Love.mp3 (1378175 bytes, file 29/2004)
[INF]   Compressing e*****2/var/spool/media/******od Times Copy.mp3 (1823315 bytes, file 30/2004)
[INF]   Compressing e*****2/var/spool/media/******ollege Man.mp3 (1717972 bytes, file 31/2004)
[INF]   Compressing e*****2/var/spool/media/******ite No. 2.mp3 (1620780 bytes, file 32/2004)
[INF]   Compressing e*****2/var/spool/media/******lo Sal.mp3 (1702788 bytes, file 33/2004)
[INF]   Compressing e*****2/var/spool/media/******ttle Sixteen.mp3 (2164477 bytes, file 34/2004)
[INF]   Compressing e*****2/var/spool/media/******er Party.mp3 (3881912 bytes, file 35/2004)
[INF]   Compressing  Heart.mp3 (1223700 bytes, file 36/2004)
Result: ERROR Backup archive: Error creating archive: Unknown error -1079245336
root@silver [~]#

Any suggestions on what  the Problem may be???


Dave
Also getting the following error when trying to backup the stream in question

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ERROR Socket error while receiving command response
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SystemControl::backup: Socket error while receiving command response
Have checked all logs i cannot find any further information

Should i update to the latest version

Dave
Last Edit: July 30, 2013, 04:28:04 pm by d walker
I have updated to version 3.04

still getting error
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ERROR Socket error while receiving command response
Anyone have any ideas at all??

Dave
try adding --nocontent  (thats 2 dashes).


/usr/local/centovacast/bin/ccmanage backup --username=namehere --nocontent
CrossFire-Hosting LLC.
Co-Owner
Thanks DJFire_CFR,

Run following command as suggested;

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/usr/local/centovacast/bin/ccmanage backup --username=namehere --nocontent
It backed up with nocontent ( No media files)

To backup Media Files i ran;

Backup

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cd /usr/local/centovacast/var/backups/vhosts
tar -zcvf cast_backup.tar.gz /usr/local/centovacast/var/vhosts/username/var/spool/media 

Restore

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cd /usr/local/centovacast/var/backups/vhosts
tar -zxvf cast_backup.tar.gz /usr/local/centovacast/var/vhosts/username/var/spool/media 

Is there any way around this issue without having to backup media files separately

The Size of media files zip is 2,525MB

Anyone have any further ideas at all??

Dave
I can only assume is has something to do with size of the backup (how many music files are in there).  If there is to many, it doesnt tell you this exactly, it just comes up with error creating archive.

There really is no way around it, that I know of,   Im not exactly sure how it reads the file sizes and if they are to big, throws an error.  Centova (or steve) would have to give an explanation for that one.

Ive had the same issue since 3.0.0 When we transferred multiple accounts from one server to another.
CrossFire-Hosting LLC.
Co-Owner
Thanks again DJFire_CFR,

I have 1502 music files totalling 2607.45 MB, & would like to resolve this issue so all accounts can be backed up.

So come on Centova (or steve) can you explain how it reads the file sizes and if they are to big, throws an error & how this can be solved.

Obviously this is an issue that needs some investigation

Dave