By "the last update" I meant one of the last updates, I have not see this problem in several months, but as I said I now create new user account with it set to private because many of my clients were having a hard time understanding how to set up the YP Hash so the problem may be more wide spread
ANd as for DrO, I think he has been dealing with these type of people for many years and do not think he would pay that guy much mind, that same user that you suspended was also opening chats in my live help till I banned his IP, and and he has already set up a new Centova Forum account -- care to guess which user he goes by now ? Once these type of users cause problems for your biz then yes, we have no choice but to ban them, but we should not let them bother us, life is too short!!