Cannot submit to supprt

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My email tells me to contact support in case of error.  I can't submit a ticket any longer as my Owened 25 license was accidentally removed.

here's a copy :

Please Help

I don’t know how this happened, but my Owned-25 License was canceled .

I was cleaning up my order mess so I could put it in correctly when this happened,

I deleted the top two OPEN invoices,

1 for installation of V3 $70.00 and 1 for support/upgrades $72.00.

Within minutes I received 4 separate emails, each one for canceling a package. 

Please help as soon as you can to keep this active. It can’t go down do to licensing issues.

Then I can reorder correctly and work out another payment method since the capture company is having a bit of a time with MC right now.

Thank you

George La Favor

From: Centova Technologies Inc. []
Sent: Saturday, November 03, 2012 10:50 PM
To: George La Favor
Subject: Account package cancelled

Hello George La Favor,

This message is to inform you that the following package with Centova Technologies Inc. has been cancelled:

Package: Centova Cast Linux - Owned-25 License

If you feel that this is in error, please notify the support department immediately.

Thank you,
Centova Technologies Inc.
my direct email is
Please open a ticket to our billing department, but please note that your case will be reviewed only during business hours.