This means the Centova Cast Control Daemon (cc-control) crashed, which is a great way to start off the beta.
In order to debug this, we need a backtrace, so here are some debugging instructions, both for you (if you have the time to follow them) and for anyone else who experiences a cc-control crash like this.
First, start Centova Cast under the gdb debugger by running:
/etc/init.d/centovacast stop-ccd
/etc/init.d/centovacast start-ccd gdb
You should get output similar to:
Attempting to start ccd: cc-control GNU gdb 6.8-debian
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu"...
(gdb)
Type
run and press ENTER.
Now, just leave your terminal open while you use Centova Cast. The next time you see the "We apologize for the inconvenience..." error in Centova Cast, check your terminal window and you should see something like:
Program received signal SIGSEGV, Segmentation fault.
0x00007f07ee8df0b0 in strlen () from /lib/libc.so.6
Type
bt and press ENTER.
You should see output like the following (although it'll probably be a lot longer):
#0 0x00007f07ee8df0b0 in strlen () from /lib/libc.so.6
#1 0x00007f07ee8ca240 in puts () from /lib/libc.so.6
#2 0x00000000004004b1 in main ()
(gdb)
Copy and paste ALL of that output, and either post it here or send it to the helpdesk. Crashes in cc-control are one of our top priorities in terms of bug reports so they should be resolved quickly.
If, back at the start of these steps, you get any errors about "gdb" not being found, please install gdb. It's a single, standalone application and won't interfere with anything else on your server.
You can install it on CentOS/RHEL using:
yum install gdb
And on Debian:
apt-get install gdb
Thanks!