Does Centova have a feature that will allow multiple Support Staff to login and access a User's account, but not make global changes?

Hmm, no, but I like that idea.  Added to the to-do list.

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"Forum user Stream101 requested a way to allow support staff to login to client accounts to troubleshoot issues without giving them full admin access to modify global settings.  Basically I envision an account type that would just be able to setuid into any account, without actually having admin privs.  Admin should be able to configure whether the staffmember can modify privileged fields in the user account (bw limits, etc.) or if the staffmember should have the same restrictions as the user."