Centovacast & Ihost problem

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Hi , i am currently evaluating centova cast and Ihost and have set them. Sadly i cant find any information regarding ihost other than the install docs.
 I have muddled through and got it all installed , linked it all up and gone to make a test purchase but when i have filled in all the details to purchase the streaming plan i get the following error.
" Sorry, the package username you selected is already in use. Please choose another."
 I have no other packages or users . Could somebody please point me in the riight direction to get it fixed
 
Hi, how did you get on with this, I really struggled through it but have still not got it 100% set up. Did you?
Anyone know what the solution is for this error?

Sorry, the package username you selected is already in use. Please choose another.

The package username is definitely not in use but I can't get this to work...

I've been able to resolve this myself now.