Current listeners list omitting many listeners, bad "now playing" data, etc.

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Hi All,

Recently our users have started complaining of odd listener figures & missing "now playing" data on their streams.

We have been getting log entries of ServerControl::getstatus: Invalid username or password

Can someone tell me what it means & what I need to be doing?

ed: changed topic subject to make this topic easier to find/identify
Last Edit: December 11, 2010, 04:57:18 pm by Centova - Steve
Recently our users have started complaining of odd listener figures & missing "now playing" data on their streams.
If I had to wager a guess, I'd say that your users have an AppleTV device tuned in to their streams.  AppleTV devices have been gaining a lot of traction lately so this issue is becoming common, so (for all who are wondering) here are some details.

Long explanation: Apple, in its infinite wisdom, decided to put a high-ascii character in its user-agent string for the AppleTV device (looks like it's supposed to be a "registered trademark" symbol or something like that).

ShoutCast DNAS provides status information to external programs (like Centova Cast) through an XML page it generates.  That XML page includes the user-agent string of each connected listener.  Unfortunately, ShoutCast doesn't properly escape the high-ascii characters in the user-agent string into proper XML entities, so when you run it through a standard XML parser (like, say, the one in Centova Cast :) ) the parser will choke on the document when it reaches the unescaped character... so any data after the unescaped character is lost.

Short version: we can't fix the root issue since it's a ShoutCast bug, but we have a patch available here that strips any invalid characters from the XML before parsing it, which effectively solves the problem.  Just download, unpack, and read the README.

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We have been getting log entries of ServerControl::getstatus: Invalid username or password
This is a debug message that was inadvertently left in the code at release time.  It is entirely harmless, has nothing to do with the above issue, and can safely be ignored.