Thanks very much Roger! 

Does anyone know HOW to contact Shoutcast???

via the SHOUTcast forums (as you've already done) or by getting a response from a developer (me). and as i said previously a month or 2 back, if it is a v1 DNAS specific issue then the only solution is to use the v2 DNAS as there will not be any updates for the v1 DNAS.

-daz

Thanks again DrO. That is what I thought.