Home
Products
Support
Company
Clients
Locale
English (US $)
English (CAD $)
English (GBP £)
English (EUR €)
English (BRL R$)
Español (EUR €)
Español (MXN $)
Forums
How to update to v 2.2.6 without a support subscription?
How to update to v 2.2.6 without a support subscription?
Forums
Centova Cast v2
Technical discussion
How to update to v 2.2.6 without a support subscription?
Register
Login
Username:
Password:
Duration:
1 Hour
1 Day
1 Week
1 Month
Forever
Forgot password?
Topic
Print
1
(current)
How to update to v 2.2.6 without a support subscription?
Read 9892 times
Brad
Newbie
Posts: 49
Logged
December 03, 2011, 10:55:06 pm
How to update to v 2.2.6 without a support subscription?
Hello, I have an owned licence and am not able to download the 2.2.6 update!
Just because I dont have an active support subscription should not mean I can't download incremental releases for bug fixes! I understand if Im not able to upgrade to v3, but i should be able to download a bug fix update for my existing v2 product!
What are others thoughts?
Stream101
Full Member
Posts: 118
Affordable Media Solutions
Logged
December 07, 2011, 08:42:42 am, #1
Re: How to update to v 2.2.6 without a support subscription?
I agree with you but about 99% of companies do business this way.
Stream101 || Affordable Media Solutions
http://www.stream101.com
| (616) 277-7280
Brad
Newbie
Posts: 49
Logged
December 09, 2011, 10:48:52 pm, #2
Re: How to update to v 2.2.6 without a support subscription?
This is just not right? Why should I have to pay extra to upgrade due to a software bug in a pirior release?
Stream101
Full Member
Posts: 118
Affordable Media Solutions
Logged
December 10, 2011, 05:34:59 am, #3
Re: How to update to v 2.2.6 without a support subscription?
Thats the downside of owning it outright. Almost every software does it!
WHMCS
ClientExec
Cast Control
Centova (obviously)
All of those softwares do the same thing. You save money on the owned license, however you are no longer contributing to the development of the software, therefore you don't get to download it. Sucks but thats how it works. If you really want to update, I suggest you purchase the support/upgrade package. I believe this is stated when you purchase the owned license that you get 12 months of software updates...now whether or not they release an update in 12 months is another story
Stream101 || Affordable Media Solutions
http://www.stream101.com
| (616) 277-7280
meroda
Newbie
Posts: 2
Logged
December 19, 2011, 09:30:13 am, #4
Re: How to update to v 2.2.6 without a support subscription?
My support expired 3 months ago, and I don't need the 2.2.6 update, but I still can't download my old Centova Cast 2.2.5 or 2.2.4 now.
Can anybody tell me when your support expired, where can you download your old version?
1
(current)