Centova Technologies Forum

Centova Cast v2 => Technical discussion => Topic started by: Abel Vieira on August 17, 2009, 09:39:25 pm

Title: autoDJ Script stops work!
Post by: Abel Vieira on August 17, 2009, 09:39:25 pm
All AutoDJ scripts that i download here:
http://www.centova.com/clientdist/autodjcontrol.tar.gz

and i install for my clientes, allways work good, but after yesterday all them stops working, saying: Request failed: Bad Username or Password

nothing changed in passwords, or clients!

I need a fast replay about this, because i have to replay my clients too
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Post by: javier on September 02, 2009, 01:58:05 am
fast replay this guys dont know that word
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Post by: brianJ on September 02, 2009, 09:57:34 am
or mebbe ur too blind/dumb to read where it says in BOLD at  http://forums.centova.com (http://forums.centova.com) this isnt an official suppot site and they dont monitor it?
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Post by: Breck Burgess on September 03, 2009, 02:33:12 pm
Errors (in their simple form) mean exactly what they say.  If in fact your clients passwords have not changed, somehow the script isn't properly communicating the username/password to the server.  You should troubleshoot the issue more before going any further.  

Take a problem client - open their script.  See if you can login with their username/password that the script uses. If you can't, there is your answer.  If you can, double check your script settings.  Make sure the address is correct.  Make sure that the server that is using the script can resolve the name (or connect to the IP) of the Centova Cast server.

It's not safe to assume the client didn't change their password - always verify it first.  I've spent countless hours working on step two because I never checked out step one to begin with.

Also, yes - if you want official help submit a support ticket to Centova.  However, I can't see them saying a ton more than what I have.  It's not a Centova issue so you will need to troubleshoot to try to figure it out.

Breck Burgess
MyShoutServer

Breck Burgess
MyShoutServer
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Post by: Dr Bunsen on October 14, 2009, 02:25:36 pm
I find reloading the source helps when you have this problem. If not stop the source, set the password again and try once more...