Centova Technologies Forum

Centova Cast v3 => General discussion => Topic started by: westcoastradio on November 19, 2020, 05:35:16 pm

Title: Paid work not being done, tickets ignored.
Post by: westcoastradio on November 19, 2020, 05:35:16 pm

I paid for custom native SSL work for Icecast over 4 weeks ago (19/10/2020) and nothing has been done yet.

I've sent multiple tickets about the work, but I keep getting fobbed off, and now no-one is replying.

I've now asked for a refund, but no reply, silence...

Has anyone had any paid work done recently, or are they just taking our money and doing nothing?

Title: Re: Paid work not being done, tickets ignored.
Post by: edinsof on November 20, 2020, 03:40:35 pm

Still need help with SSL?

Title: Re: Paid work not being done, tickets ignored.
Post by: audiobras on November 23, 2020, 07:03:49 am

I have the same issue. Two months and they not installed the ssl. I suggest to no one pay more for paid support because centovacast staff really have some trouble in do it.

Title: Re: Paid work not being done, tickets ignored.
Post by: westcoastradio on November 23, 2020, 03:36:05 pm

@edinsof

Yes, still need help, although I've got a few tutorials from the web so I'm going to try and do it myself first.

Title: Re: Paid work not being done, tickets ignored.
Post by: wbucklar on January 17, 2021, 05:34:23 am

I also purchased their migration service last October 2020 and up until now it has never been attended. They don't reply to follow-up tickets anymore.