Centova Technologies Forum

Centova Cast v3 => General discussion => Topic started by: jimbo0117 on October 02, 2019, 11:33:59 am

Title: How to receive support
Post by: jimbo0117 on October 02, 2019, 11:33:59 am

I'm new to Centova Cast having just joined three days ago. I've received several emails from info@citrus3.com all indicating that if I have questions I should reply to support@citrus3.zendesk.com, which I've done several times over the last three days. Although I immediately receive confirmation back that support is looking at my question, I've yet to receive a single reply. Is support@citrus3.zendesk.com an unmonitored account? Are these forums the only way to post questions and receive replies?

Thanks

Title: Re: How to receive support
Post by: 440music on February 16, 2021, 04:25:10 am

that looks like someone trying to gain access to your radio, don't accept any help from people you don't know. If you need help search the forum, read the docs and check with support techs but don't accept help from someone you don't know.