Centova Technologies Forum
Centova Cast v3 => Bugs and issues => Topic started by: EVS Portugal on March 08, 2011, 02:46:51 am
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Resolving install.centova.com... 174.142.232.238
Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 502 Bad Gateway
13:41:07 ERROR 502: Bad Gateway.
???
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The demo is also down, that explains a lot
http://castbetademo.centova.com:2199/
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As is the actual Centova.com website...
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So is the installation url down? I see the demo is back up, but still get the same 502 Bad Gateway as EVSolutions
install.centova.com
is 502 Bad Gateway
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is still the same...
Resolving install.centova.com... 174.142.232.238
Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 502 Bad Gateway
21:19:28 ERROR 502: Bad Gateway.
:-[
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wow thats annoying
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Yea, I have a brand new server all ready now and the download is down! That's ok, the new version is amazing, this is a beta release so we kinda gotta expect issues here and there.
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A temporary connectivity issue is preventing our service from validating your license key.
We apologize for the inconvenience and request that you please try again later.
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Meh, sorry guys... there's actually a lot going on around here aside from just the launch. An unfortunate situation led to us making a decision to leave our current DC on short notice. Yeah, bad timing and all. :)
Anyway we had to migrate our web services to a pair of temporary servers while we wait for our new cluster... and... well... they didn't hold up so well under the load this morning. :) That's why the v3 installer and our web site weren't working. (Helpdesk/billing services are hosted separately and weren't affected.)
The issue with the demo site was unrelated, it was actually up but its DNS entry was lost in the migration. DNS is fixed now, but while it propagates you can access it by IP at http://174.142.232.235:2199.
We should be up and running on the new cluster by the end of the week, and then it'll be smooth sailing... I hope. :)
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A temporary connectivity issue is preventing our service from validating your license key.
We apologize for the inconvenience and request that you please try again later.
Hmm, where were you seeing this? And are you still seeing it now?
That shouldn't have happened... license1 is on the same machine that hosts our primary SSL server (which like I said above was not part of the migration and wasn't affected) and license3 is hosted at yet another different DC... it was only license2 that was unavailable this morning.
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Yes, I have not been able to get through installation. (changed part of license key with ############)
2011-03-08 17:21:52 ERROR 502: Bad gateway.
> Download error details:
> --2011-03-08 17:21:51-- http://install.centova.com/unstable/########################173ffd70309d2/x86_64/cc-bootstrap-latest.tar.gz
> Resolving install.centova.com... 174.142.232.238
> Connecting to install.centova.com|174.142.232.238|:80... connected.
> HTTP request sent, awaiting response... 502 Bad gateway
> 2011-03-08 17:21:52 ERROR 502: Bad gateway.
>
Error downloading archive
[root@server ~]#
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A temporary connectivity issue is preventing our service from validating your license key.
We apologize for the inconvenience and request that you please try again later.
Hmm, where were you seeing this? And are you still seeing it now?
That shouldn't have happened... license1 is on the same machine that hosts our primary SSL server (which like I said above was not part of the migration and wasn't affected) and license3 is hosted at yet another different DC... it was only license2 that was unavailable this morning.
Appears when trying to install via SSH
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Hello,
I also I can not install v3
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A temporary connectivity issue is preventing our service from validating your license key.
We apologize for the inconvenience and request that you please try again later.
---
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login as: root
root@178.xxx.xxx.xxx's password:
Last login: Wed Mar 9 01:11:16 2011 from a81-xx-xx-xx.cpe.netcabo.pt
[root@uk ~]# wget -O install.sh install.centova.com/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx7a272cf
--01:32:04-- http://install.centova.com/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx7a272cf
Resolving install.centova.com... 174.142.232.238
Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `install.sh'
[ <=> ] 204 --.-K/s in 0s
01:32:06 (21.6 MB/s) - `install.sh' saved [204]
[root@uk ~]# chmod a+x ./install.sh
[root@uk ~]# ./install.sh --shoutcast-all --channel=unstable
A temporary connectivity issue is preventing our service from validating your license key.
We apologize for the inconvenience and request that you please try again later.
[root@uk ~]#
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Ahhhh sorry about that folks, I was thinking 'licensing server problem' whereas it was a problem with install.centova.com. It's fixed now!
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Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 403 Forbidden
2011-03-08 18:00:21 ERROR 403: Forbidden.
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Same error here!
Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 403 Forbidden
2011-03-09 00:01:45 ERROR 403: Forbidden.
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Ugh. Migrations suck.
Let me run through a complete installation here and get rid of any remaining kinks. Update shortly.
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Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 403 Forbidden
02:10:48 ERROR 403: Forbidden.
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Ahhhh sorry about that folks, I was thinking 'licensing server problem' whereas it was a problem with install.centova.com. It's fixed now!
root@streaming [~]# wget -O install.sh install.centova.com/xxxxxxxxxxxxx705a272a
--2011-03-08 18:14:07-- http://install.centova.com/xxxxxxxxxxxxx705a272a
Resolving install.centova.com... 174.142.232.238
Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: http://install.centova.com/auth/02a6306256fe85f86ca149ec39c7d32.bin [following]
--2011-03-08 18:14:07-- http://install.centova.com/auth/02a6306fe85f86ca149e7c6e0a0e7c39c7d32.bin
Connecting to install.centova.com|174.142.232.238|:80... connected.
HTTP request sent, awaiting response... 403 Forbidden
2011-03-08 18:14:07 ERROR 403: Forbidden.
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Thanks guys, but please see my message above.
The problems are fixed now and I have done a successful fresh install on a new server to confirm it's working. Let me know if you run into anything else but it should all be good now.
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the instalation doesnt install sctrans v1 when i type /usr/local/centovacast/sbin/update --add sctrans
is that the way to install or not?
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Registering application in configuration files ...
Attempting to notify web control panel of software update ...
Successfully updated web control panel configuration
Updating permissions ...
Installation successful
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I did the installation on a server with WHM / cPanel and the result was:
wget -O install.sh install.centova.com/#############################################67f16768dce95d0bc
chmod a+x ./install.sh
./install.sh --channel=unstable --shoutcast2 --sctrans2
http://serverIP:2199
CCD-ERR bad request
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Hey staff
I am getting this error message now
when it tries to validate my license key
Attempting to start ccd: cc-control License validation failed; terminating; log:
Could not open license key file /usr/local/centovacast//etc/license/license.key
Trying to update license (this may take a minute or two) ...
License update failed at http://license1.centova.com/license/ (ERR VIOLATION): Unlicensed script path; trying next server ...
License update failed at http://license2.centova.com/license/ (ERR VIOLATION): Unlicensed script path; trying next server ...
License update failed at http://license3.centova.com/license/ (ERR VIOLATION): Unlicensed script path; trying next server ...
No more licensing servers to try
Failed to obtain license update from any licensing server; license update failed
License update failed; product not licensed
Trying to update license (this may take a minute or two) ...
License update failed at http://license1.centova.com/license/ (ERR VIOLATION): Unlicensed script path; trying next server ...
License update failed at http://license2.centova.com/license/ (ERR VIOLATION): Unlicensed script path; trying next server ...
License update failed at http://license3.centova.com/license/ (ERR VIOLATION): Unlicensed script path; trying next server ...
No more licensing servers to try
Failed to obtain license update from any licensing server; license update failed
License update failed; product not licensed
can you fix it please
thanks
and now this error message is showing up for me when i try to save my config file on my centovacast v3 beta
#0 /usr/local/centovacast/system/class_RPCDaemonClient.php(893): RPCDaemonClient::send()
#1 /usr/local/centovacast/system/class_RPCDaemonClient.php(849): RPCDaemonClient->send()
#2 /usr/local/centovacast/system/class_RPCDaemonClient.php(750): RPCDaemonClient->command()
#3 /usr/local/centovacast/system/class_GenericDaemonClient.php(127): RPCDaemonClient->remove_quota()
#4 /usr/local/centovacast/system/class_SystemControl.php(977): GenericDaemonClient::factory()
#5 /usr/local/centovacast/system/class_SystemControl.php(313): SystemControl->api_provision()
#6 /usr/local/centovacast/web/class_AccountEditor.php(875): SystemControl->__call('provision', Array)
#7 /usr/local/centovacast/web/class_AccountEditor.php(265): AccountEditor->provision_account()
#8 /usr/local/centovacast/web/reseller/modules/class_Module_accounts_base.php(65): AccountEditor->create()
#9 /usr/local/centovacast/web/admin/modules/class_Module_accounts.php(47): Module_accounts_base->create_account()
#10 /usr/local/centovacast/web/class_WebApplication.php(215): Module_accounts->execute()
#11 /usr/local/centovacast/web/admin/class_AdminApplication.php(64): WebApplication->execute()
#12 /usr/local/centovacast/web/admin/index.php(49): AdminApplication->execute()
#13 {main}
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Go into your Centova Cast account and re-issue the license -- then try again