Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: streampakket on July 30, 2015, 04:14:27 am

Title: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: streampakket on July 30, 2015, 04:14:27 am

Yesterday i did the update for centovacast but after that all our clients get this message when they change something.
exaple when the change teh stream name this error SQL Error: Could not execute query in /usr/local/centovacast/system/class_AccountControl.php:222

also in mysql i see this:

Routines

Cannot load from mysql.proc. The table is probably corrupted

anyone the same problem or a solution

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: heisenberg on July 30, 2015, 05:07:49 am

Had the same problem - run this command to fix it:

Code: [Select]

cd /usr/local/centovacast && lib/cc-int -c etc/cc-system.conf system/upgrade/upgrade.php --upgrade --fromversion=3.2.0

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: inmystream on July 30, 2015, 10:40:45 am

It Fix! thanks, but now i have a problem on "report" that give this error: We apologize for the inconvenience, but an internal error has occurred.  Please try again later.

Details: SyntaxError: JSON Parse error: Invalid escape character ' (xor)

Do you have the fix for it? thanks!

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: DJFire_CFR on July 30, 2015, 01:46:48 pm

Quote

Details: SyntaxError: JSON Parse error: Invalid escape character ' (xor)

We are getting that error as well, I had submitted a ticket, in which it was "pushed" to the Devs.  So waiting on a Dev to answer.

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: cityedvlinz on July 30, 2015, 04:25:12 pm

Hello,

Sorry, but here is the same problem...

The command "cd /usr/local/centovacast && lib/cc-int -c etc/cc-system.conf system/upgrade/upgrade.php --upgrade --fromversion=3.2.0" helps, but the Problem (look at DJFire_CFR's posting) still exists...

Best regards,
Jürgen

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: Inet4u on July 31, 2015, 08:39:08 am

I'm still getting error in centovacast 3.2.2 :( when clicking statistics or reports " syntaxError:Invalid Character (xhr) "

and fix's for this?

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: inmystream on July 31, 2015, 03:08:30 pm

Hi,
they fix the problem, just run again /usr/local/centovacast/sbin/update
yessss

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: EVS Portugal on August 02, 2015, 02:43:14 am

after upgrading to 3.2.2 got error:

Details: SyntaxError: JSON.parse: bad escaped character at line 1 column 197 of the JSON data (xhr)

I did it again: /usr/local/centovacast/sbin/update
and
/usr/local/centovacast/sbin/update --force

and continues with this error.
Any solution for this error?

Best regards,
J.Bruno

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: omega1 on August 02, 2015, 03:40:05 am

Hi,

I'm also getting this when clicking on the 'reports' link:

We apologize for the inconvenience, but an internal error has occurred.  Please try again later.

Details: SyntaxError: JSON.parse: bad escaped character at line 1 column 193 of the JSON data (xhr)

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: EVS Portugal on August 04, 2015, 06:56:30 am

Support, can help in this error?

i run this command

/usr/local/centovacast/sbin/update
and
/usr/local/centovacast/sbin/update --force

and the error continues.

Thanks.

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: EVS Portugal on August 04, 2015, 03:29:18 pm

Updated and resolved.

Our developers have just released a hotfix for this new issue, please run the update utility script once more to download the new patch.

/usr/local/centovacast/sbin/update

Thanks to support.

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: Radiator on August 04, 2015, 04:59:13 pm

done the update --force and server restart.

here still the same error "Could not update account: A database error occurred while updating this account", "SQL Error: Could not execute query in /usr/local/centovacast/system/class_AccountControl.php:222".

error when settings->albums->update

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: silvaflavi on August 06, 2015, 08:43:14 am

Any solution? I have same problem

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: Easyweb on August 11, 2015, 05:11:54 am

Mine worked OK after the update again, problem resolved for me.

Title: Re: problem after tast update Error: Could not execute query in /usr/local/centovac
Post by: technopowaz on August 16, 2015, 07:58:44 am

Hello,

i have the same problem on my debian 7.0 with the centovacast v3.2.2

The update was done but my statisitques do not work with the same error that you :

We apologize for the inconvenience, but an internal error has occurred.  Please try again later.

Details: SyntaxError: JSON.parse: bad escaped character at line 1 column 188 of the JSON data (xhr)

the commands that you give have nothing changed for me

Thanks