Centova Technologies Forum

Centova Cast v3 => Feature requests => Topic started by: DJFire_CFR on November 07, 2013, 11:11:15 am

Title: Backups - Resellers
Post by: DJFire_CFR on November 07, 2013, 11:11:15 am
Would like to have the ability to be able to backup "reseller" accounts (like you can with normal accounts).

So when transferring to another server, you dont need to "recreate" the actual reseller account, because with resellers, you "can't" see or save that users password.  So upon recreating the reseller account, you have to set up a new password, then contact that reseller, and give them the new password.

You'd be surprised how many of those kind of clients get "mad" when they get a new password, and have to change it back to their original password. 

Would save alot of time too for us Admins, specially when you have many reseller accounts to transfer.
Title: Re: Backups - Resellers
Post by: Centova - Steve B. on November 10, 2013, 09:09:47 pm
Backing up resellers is already supported and works identically to backing up any other account.
Title: Re: Backups - Resellers
Post by: DJFire_CFR on November 10, 2013, 11:48:36 pm
any time I tried to backup a reseller's account, it always gives an error about the name cant be found... Because when creating a reseller account, they have no "folder/files" in the FTP.

How do you backup a resellers account?