Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: hottweelz on September 08, 2013, 09:41:11 pm

Title: Not responding to tickets
Post by: hottweelz on September 08, 2013, 09:41:11 pm

License errors (along with everyone else)

I'm down.

Title: Re: Not responding to tickets
Post by: javier on September 09, 2013, 04:24:55 pm

Quote from: hottweelz on September 08, 2013, 09:41:11 pm

License errors (along with everyone else)

I'm down.

Try this

If you're having licensing issues please refresh your license key using the instructions at the link below.

http://www.centova.com/faq/cast3/information/changing_licensed_domain_name_or_ip_address

If you get an invalid license message, you may need to reinstall your license key by copying it from your client area into /usr/local/centovacast/etc/license.conf, and then repeat the instructions above.

However, if you license is not showing on your client area, and/or your license package shows with status "provisioning", kindly send us the contens of /usr/local/centovacast/etc/license.conf, and we will proceed to install your license key on our side asap.

If you still get a licensing error message, kindly send us the complete output of the restart command below.

/etc/init.d/centovacast restart