Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: sam604 on August 19, 2013, 09:24:01 am

Title: Licensing error
Post by: sam604 on August 19, 2013, 09:24:01 am
Do not know if this is related... but I got an Licensing Error on one of my servers
Title: Re: Re: Cron Error and Settings Error
Post by: Museter on August 22, 2013, 01:22:52 pm
Getting same Licensing error.  Hope this gets fixed soon!
Title: Re: Re: Cron Error and Settings Error
Post by: Centova - Steve B. on August 22, 2013, 02:59:12 pm
Quote from: Museter on August 22, 2013, 01:22:52 pm
Getting same Licensing error.  Hope this gets fixed soon!
Nobody should be receiving licensing errors right now except for a select few folks who regularly let their licenses go into suspension.  Dennis, I've contacted you via email for details.
Title: Re: Licensing error
Post by: Centova - Steve B. on August 22, 2013, 03:18:08 pm
Split topic into its own thread as it is not related to the thread it was posted in.
Title: Re: Re: Cron Error and Settings Error
Post by: Centova Support on August 22, 2013, 03:30:30 pm
Quote from: Museter on August 22, 2013, 01:22:52 pm
Getting same Licensing error.  Hope this gets fixed soon!

This issue has been fixed via PM, a simple restart was necessary on one of the client's servers.
Title: Re: Licensing error
Post by: Centova - Steve B. on August 22, 2013, 05:54:50 pm
Quote from: Centova Support on August 22, 2013, 03:30:30 pm
This issue has been fixed via PM, a simple restart was necessary on one of the client's servers.

Confirmed, there was a timing issue with our license regeneration during the recovery that affected a very small number of clients -- if anyone is experiencing licensing problems, simply run:

/etc/init.d/centovacast restart

On the off chance that you still have a licensing problem after restarting, please immediately PM your actual license key (in /usr/local/centovacast/etc/license.conf) to centovasupport here on the forums and we will investigate immediately.

The very reason why it's taking so long to get the secure server back up is because we're trying to eliminate ANY possibility of licensing interruption when it comes back up, so any licensing issues happening NOW are of course our top priority.
Title: Re: Licensing error
Post by: sam604 on August 22, 2013, 08:26:37 pm
The restart sorted me out a while ago.. sorry I did not update the tread..
Title: Re: Licensing error
Post by: Stathinho on August 23, 2013, 10:07:21 am
I am having the same issue + cron job issue + settings issue!

I don't know what my licence is! I would like the centova cast to take care of my problem since the cp is down!
I don't say that they are ignoring me but they don't do anything!