Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: My Auto DJ on June 29, 2013, 03:06:12 pm

Title: New Accounts - File Manager Missing
Post by: My Auto DJ on June 29, 2013, 03:06:12 pm
I have checked on a couple servers and it's fin on old accounts but new accounts the entire file manager is missing
http://prntscr.com/1co2y5

anyone else?
Title: Re: New Accounts - File Manager Missing
Post by: DJFire_CFR on June 29, 2013, 04:21:53 pm
I actually just looked, and our server that is the only one updated to :    2013-06-24

Has that issue... The file manager is completely blank.

AutoDJ > Files >  Blank, except for the title and colors....

Everything else is fine, its only the file manager.
Title: Re: New Accounts - File Manager Missing
Post by: My Auto DJ on June 29, 2013, 04:25:45 pm
Yea I just opened a ticket with Centova about it most likely won't be fixed till Monday :(
Thanks for letting me know least I am not alone
Title: Re: New Accounts - File Manager Missing
Post by: Roger on June 29, 2013, 04:57:31 pm
I have checked on a couple servers and it's fin on old accounts but new accounts the entire file manager is missing
http://prntscr.com/1co2y5

anyone else?

I'm unable to reproduce this issue on our test servers unfortunately.

Have you tried running the fixperms script?, it's a long shot but it could help.

/usr/local/centovacast/sbin/fixperms
Title: Re: New Accounts - File Manager Missing
Post by: My Auto DJ on June 29, 2013, 05:48:29 pm
I have had a couple new orders come in and one set up with no problem but the 2nd had the same missing file manager screen -- both the same server and both using  WHMCS, trying to figure out the difference in the 2 accounts but so far I do not see any. Will run more tests and let you know if I find any thing thanks for the fast response to the ticket also Rodger that was un-expected on a Sat. night!
Title: Re: New Accounts - File Manager Missing
Post by: DJFire_CFR on June 29, 2013, 08:06:39 pm
Ive gone through almost all the accounts with auto DJ on our server, and it seems its only 1 account.

This is the server that is the only currently one updated from the most recent update  6-24-13

Its not a "new" account... but seems to be the only one,  I also tried running the fixperms and that didnt do anything.
Title: Re: New Accounts - File Manager Missing
Post by: DJFire_CFR on July 01, 2013, 11:11:40 am
Anything more on this?

I have even tried running

/usr/local/centovacast/sbin/update --force

to see if that would fix it, and it did not fix it.

The only thing left would be to submit a ticket, and see if someone can take a look at it.

Title: Re: New Accounts - File Manager Missing
Post by: Alexiu on July 07, 2013, 04:02:33 am
fixed in latest build