Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: streampakket on January 14, 2013, 08:19:30 am

Title: restart emails
Post by: streampakket on January 14, 2013, 08:19:30 am
Hi.

With shoutcast 2 and ondemand i get every day a few emails repport that the server is restart.
This is after the new update of centovacast V3
The server restart also a few time a day.
Before the update i never have this problems, so not every update make things better :-)

Ron
Title: Re: restart emails
Post by: gutoeterno on January 14, 2013, 10:01:59 am
Hello streampakket

I'm having this same problem on my servers too.
I have already installed all distros official and approved by Centovacast Inc. and still the problem continues.

Have also tested on virtual servers as Hyper-V, Citrix, VMware and all technologies also the same problem occurs.

Have tested several versions of Apache, MySQL and phpMyAdmin and still the problem occurs.

Through several conversations I had with Steve and User Dro (developer Shoutcast) the problem seems to be in sc_trans v2.

But Dro is committed to other projects and he has no solution to this problem yet, Steve said that unfortunately can not do anything to help us because this problem is coming from sc_trans v2.

Are these information I have so far, stopped all projects in the company here on this version of Centovacast v3 until something happens.

I'm testing the Castcontrol with Shoutcast v2, everything is working, but this panel interface is very complicated and I believe it also has no future here in Brazil not.

With the most sincere greetings.
Title: Re: restart emails
Post by: streampakket on January 14, 2013, 01:21:07 pm
Thanks!

Im also using castcontrol with shoutcast 2 and without any kind of problems, so that is the strange part of this issue.
My server are working with the same software Centos so i dont get it.
We have a lot of clients allready using shoutcast  with cast control so it seems for me that there must be someother problem that created this restarts.

Greetz Ron
Title: Re: restart emails
Post by: gutoeterno on January 14, 2013, 01:42:25 pm
I understand, but the problem seems to be much more serious than it seems.
We have to await the ruling Centovacast Inc. or the Dro look at this problem as serious.

The whole problem is the complexity of Castcontrol them, some of my clients missed hitting me because of the complexity and layout of this panel.

I'm trying to migrate customers who used the Shoutcast v2 v3 Centovacast WHMSonic the pair, so they can make use of aac + codec

It's the only outlet I've found so far, if I have news I notice you here.

thank you
Title: Re: restart emails
Post by: jdownj on January 15, 2013, 10:25:04 am
This is certainly not the only issue, but I have been able to resolve many restart issues by checking source files for corruption(MP3val, etc).  It would appear that the auto-dj are more sensitive to file issues than many desktop players.
Title: Re: restart emails
Post by: gutoeterno on January 15, 2013, 10:43:39 am
Hello jdownj

But you also went or is going through this same problem?
If yes, please tell us how to interpret or even understand how to get around this problem.

Thank you!
Title: Re: restart emails
Post by: streampakket on January 15, 2013, 02:00:43 pm
Ive setup a shoutcast2 with the same mp3 files with my cast control server.
This one has no restarts so the bad mp3 is not the problem.

We run now both streams and only the one that runs on centovacast has this problem

We get both running to test this for a long time.
Title: Re: restart emails
Post by: DrO on January 15, 2013, 02:39:18 pm
hmm, so it might not be sc_trans directly or could be sc_trans but something from Centova causes a conflict.

as the details gutoeterno sent me no longer seem to be valid, streampakket would you be ok with replacing the sc_trans program file used if i were to provide you a sc_trans test build to see if that shows an improvement ?

-daz
Title: Re: restart emails
Post by: streampakket on January 15, 2013, 09:30:10 pm
[As the details gutoeterno sent me no longer seem to be valid, streampakket would you be ok with replacing the sc_trans program file used if i were to provide you a sc_trans test build to see if that shows an improvement ?

-daz
[/quote]

No problem if you send me also how to do this.

Ron
Title: Re: restart emails
Post by: streampakket on January 16, 2013, 12:00:26 am
Update!

I think ive got more info about this problem.

The streams with shoutcast 2 with one have 1 mountpoint dont have this problems (320kbps mp3)

The streams with shoutcast 2 with 2 mountpoint the give this restart problems.
I have now 4 streams with 1 mountpoint without problems and 2 with 2 mointpoints ( mp3 256kbps and 64kbps AAC)

The last one give this problems with centovacast (not with cast control)
Maybe this will help to get you in the right way to fix this isseu?

Ron
Title: Re: restart emails
Post by: Centova - Steve B. on January 16, 2013, 03:50:51 pm
> The last one give this problems with centovacast (not with cast control)
Does cast control support multiple mount points?  If so, and if you're saying that seemingly-identical mount point configuration on both control panels only causes sc_trans2 to crash under Centova Cast, then the best approach would be to compare (eg: diff) the sc_trans2 configuration file from each control panel for that stream.

It could be we're using a feature that other control panels aren't, or that we're configuring things slightly differently than they are, and that's triggering a bug in sc_trans2.

To be clear, nothing inherent in Centova Cast is going to be able to cause sc_trans2 to crash.  Period.  Given identical operating environments, the ONLY way you could see crashes in sc_trans2 under Centova Cast and not under other control panels is if a difference in the sc_trans2 configuration files is triggering a crash bug in sc_trans2.
Title: Re: restart emails
Post by: streampakket on January 17, 2013, 11:43:28 am
Hi Steve.

Your right cast-control dont support multi mountpoints, so this could be the issue.
Well to bad that its not working good because the multi mountpoint could be a great sellings option.
BDW is  cc-control  a part of sc_trans?
If i look into my server i see that this proces is using a lot of cpu, maybe this is something:

PID 32552 43.3 % Jan1 cc-control [rpc] 

Regards Ron
Title: Re: restart emails
Post by: Centova - Steve B. on January 20, 2013, 09:09:31 pm
Well to bad that its not working good because the multi mountpoint could be a great sellings option.
Meantime, it still works fine with IceCast+ices, or DNAS2 with a live source.

BDW is  cc-control  a part of sc_trans?
No, that's part of Centova Cast (thus the cc- prefix).

If i look into my server i see that this proces is using a lot of cpu, maybe this is something:
PID 32552 43.3 % Jan1 cc-control [rpc]
That's definitely not related to the topic of this thread, but if it remains at high CPU utilization for more than a minute or two, that would be a bug in Centova Cast for sure.
Title: Re: restart emails
Post by: streampakket on January 21, 2013, 01:31:16 pm
Meantime, it still works fine with IceCast+ices, or DNAS2 with a live source.

Hi Steve.
Thats correct but with sc_trans its posible to have a ondemand and live stream with AAC+ and mp3 at the same time. So for a lot of clients is this a perfect combination, one mp3 stream (256kbps) and a (64kbps) AAC+ stream use on mobile phones.
But when this is a problem with sc-trans an not with centovacast there is nothing you can do.

Ron
Title: Re: restart emails
Post by: gutoeterno on January 22, 2013, 04:29:47 am
Hello

I've been SSH access data from my test server so that the DRO can see the problem and try to find out what happens with sc_trans2

Thanks and post here the solution soon appointed by Dro!
Title: Re: restart emails
Post by: gutoeterno on January 25, 2013, 08:43:00 am
Well, I now had a response from Dro (I believe it is the person who created or developed the sc_trans2) he can not see the problem of resumption of streaming.

As Steve has said he can not do anything because the problem is in sc_trans2 believe that from now is impossible to continue to use version 3 of Centova with shoutcast v2

The way is now waiting for the official launch of this new version, because I believe that it will not be launched until someone solve this damn problem step by more than 4 months.
Title: Re: restart emails
Post by: DrO on January 25, 2013, 09:31:01 am
of course i cannot "see the problem of resumption of streaming" if i've not had the time to look - i'm outraged at you mis-posting what i said in my pm. as i clearly said i've not had the time in the response i gave you a few hours ago as i'm doing long days on what i'm currently scheduled to work on.

and i did not create sc_trans2, i am just the most recent person who was allocated to work on it (subject to which projects my time is allocated to work on).


i have clearly stated that when i've got the means to sort out a test build then i will do so and send it out for people to try - i've zero (and i'll repeat it again, zero) knowledge of how and where things are setup with this control panel so would need people who know what they're doing to install the test build.

sure you've provided access (don't know if it is still up or not as it wasn't when i was able to try it out) and even that is not much help to me if it don't know the layout of things.


and i realise that people's streams are the most important thing under the sun to them, but so is me doing the job i'm allocated to do. just because that does not meet your whims of desire is not my issue - take it up with my managers!

and as a means of courtesy, at least spell my user name with the correct capitalisation. though i'm not bothered now as i'm not going to check back on this thread or forum as trying to keep an eye on things just causes the crap that you've just made, nice one!
Title: Re: restart emails
Post by: gutoeterno on January 25, 2013, 09:40:14 am
Talking seriously, you say one thing and says another now.
Dude if you do not want to help, then fuck it, your words do not reach me my dear.
If you think you're the center of everything, do what, you just feel sorry for it.

Steve, you can close this topic or even delete, for how this guy thinks it's the center of the world and I do not want nor will I get this guy to humiliate me for help.

For me the problem and the matter is closed.
Title: Re: restart emails
Post by: Centova - Steve B. on January 25, 2013, 12:24:53 pm
For me the problem and the matter is closed.
Yes it is, and that right there will be the last straw.  Banned.
Title: Re: restart emails
Post by: cintialaia on January 25, 2013, 12:58:54 pm
I'm also with this symptom. wanted to test this new version but it always restarts the streaming, is there anything I can do?
Title: Re: restart emails
Post by: Centova - Steve B. on January 25, 2013, 12:59:52 pm
I'm also with this symptom. wanted to test this new version but it always restarts the streaming, is there anything I can do?
Yup, you can read this thread which explains why it's crashing and how to stop it.
Title: Re: restart emails
Post by: cintialaia on January 26, 2013, 03:56:06 am
Hi, but I have read and understood nothing, sorry.
I've reinstalled twice Centovacast Beta, will be that this is not a bug in this version?

Thank you for helping me.
Title: Re: restart emails
Post by: Centova - Steve B. on January 26, 2013, 02:28:13 pm
Hi, but I have read and understood nothing, sorry.
I've reinstalled twice Centovacast Beta, will be that this is not a bug in this version?
It was explained earlier in this thread that it's not a bug in Centova Cast, it's a bug in sctrans2 in which it crashes periodically if you use multiple mount points.  The only reason sctrans2 doesn't crash in other control panels is because other control panels don't support multiple mount points.

In theory, though, that would mean that you should be able to successfully use sctrans2 with Centova Cast with no crashing by limiting your clients to 1 mount point each.  Granted that's not ideal, but it's the best anyone is going to be able to do until this issue is resolved in sctrans2.

Title: Re: restart emails
Post by: cintialaia on January 26, 2013, 03:16:36 pm
I understand, but I have just created a mount point. And yet he is restarting the streaming.

I created two mounting points and also was restarting, also created and only one was still restarting.

Thanks for helping me.
Title: Re: restart emails
Post by: Centova - Steve B. on January 26, 2013, 05:08:51 pm
I understand, but I have just created a mount point. And yet he is restarting the streaming.
I should clarify that all of this is just based on anecdotal information from posters in this thread -- I have not tested any of those theories.  In fact, sctrans2 doesn't crash for me at all.

If it still crashes with just one mount point, then it's not a multiple mount point issue.  It's still an sctrans2 issue, though, so there's nothing we can do about it inside Centova Cast.

If anyone manages to track down what's causing this and a workaround is possible (eg: writing the configuration file differently) we'd certainly consider implementing it if possible... but at the moment, we have no idea why sctrans2 is crashing, no solid theories about what might be contributing to it, and no ability to reproduce it consistently.  So all I can say for now is that it's definitely not a problem within Centova Cast... beyond that, I'm afraid we don't know much more than you all do.
Title: Re: restart emails
Post by: cintialaia on January 26, 2013, 05:33:31 pm
I understand. A shame, because there was much liked this new version and wanted to test it.
I'll wait out the official version and believe that there is this problem solved.

Thanks for answering my questions.

att;
CINTIA LAIA
BRAZIL
Title: Re: restart emails
Post by: djronanc on May 09, 2013, 04:15:41 pm
im experiencing this same problem but with ICES...

look the email... :

This message is to inform you that your streaming server went down in the past few minutes, but has been restarted successfully.

This message is for informational purposes only, and no action is required on your part.

How to fix this proboem ? ices are restarting all time, for what ????