Centova Technologies Forum

Centova Cast v2 => Technical discussion => Topic started by: wkiradio on August 10, 2011, 06:50:09 am

Title: Login problem - streming package just subsribed
Post by: wkiradio on August 10, 2011, 06:50:09 am
Hello all.
 I subscribed a streaming package with "webradio-hosting.com".
Then I've receive this email:

--------------------------------------------------
wkiradio,
This message is to confirm the creation of your streaming server account with CentovaCast Streaming Radio Site.

Your account information is as follows:

Username: wkiradio
Password: xxxxx
IP address: 91.121.xxx.xxx
Port: xxxx

Sincerely,
CentovaCast Streaming Radio Site
--------------------------------------------------

but if I try to log-in I receive an "invalid user/password" error, and in the upper side of the page:

SQL Error: Could not execute query in /www/centova/secure/cp/classes/class.eventlog.php:39Query:  INSERT INTO eventlog (`accountid`,`summary`,`details`,`caller`,`eventdate`) VALUES ('0','Login failure from 93.62.186.30 for username asda (Invalid username or password.).','','pid:4175-ip:93.62.186.30',NOW())Error: Table './centovausbilling/eventlog' is marked as crashed and last (automatic?) repair failedCall: $SQL->insert_query()
 
As I'm a total newbe with this product, can someone tell me if I'm in the right place and what I can do?
There still are problems with Centova support?

Obviously, I have already create a ticket: HJ8-HQE7-371

Thanks in advance to everybody.

Stefano.
Title: Re: Login problem - streming package just subsribed
Post by: Steve C on August 10, 2011, 08:31:08 am
I sent an emergency notice to the owner. This shouldn't stop you from logging in, it's only the logging table.
Title: Re: Login problem - streming package just subsribed
Post by: wkiradio on August 10, 2011, 08:35:57 am
Yes, I thought hte same, but I'm still unable to login.
Please, can you confirm that the Centova Login Page is the right page to go?
Or I should have a login page on the reseller site?

Thanks.
Stefano.
Title: Re: Login problem - streming package just subsribed
Post by: Steve C on August 10, 2011, 10:03:05 am
I'm not sure about that, I'm sorry
Title: Re: Login problem - streming package just subsribed
Post by: wkiradio on August 11, 2011, 03:55:16 am
Hi Steve.
Solved, my mistake.. I provided two different email addresses during the order process. So all the instructions were in the other mailbox...

Sorry, ancd thanks for the help (anyway the db error was real..!)

Ciao.
Stfeano.
Title: Re: Login problem - streming package just subsribed
Post by: Steve C on August 11, 2011, 04:47:03 pm
You're welcome