Centova Technologies Forum
Centova Cast v3 => General discussion => Topic started by: kahfluie on September 28, 2013, 06:36:42 am
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This has happened a couple of times in the last week.
Trying to work on a customer's account, and I get the licensing error. Restarting CC seems to help take care of the issue, however during the restarting to CC, I get the following:
Stopping Centova Cast: cc-ftpd cc-web cc-appserver cc-control (not running) cc-imaged
Starting Centova Cast: cc-control cc-appserver cc-web cc-ftpd cc-imaged
The question I have is in regard to the "cc-control (not running)".
Why would this not be running? Is this what would be causing the licensing errors?
Any help/insight would be greatly appreciated
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Hello. I have same problem.
But in my case, without "cc-control (not running)" problem. All services running, but same problem.
Restarting, all OK again. Same problem every few weeks.
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Same problem here.
After centovacast restart the licence start to work again.
It is the third time in a month. Exactly every 10 days.
I don't found nothing in logs. Simply the panel stop to work and get a licence error when someone try to get a command on the panel.
No problems with crons. This happen only from the last update (3.0.4). The panels worked fine for months before with no issues. Sincerelly I don't know what to think.
Probably there is some problems after upgrade or after Centova System License issues happaning during August.
Only Steve can get an answer.
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For cc-control not running, please check this forum message:
http://forums.centova.com/index.php?topic=1498.msg3436#msg3436
The cc-control problem is totally unrelated to the license issue and the explanation for that is most likely this one:
http://forums.centova.com/index.php?topic=2764.msg8118#msg8118
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Trying to work on a customer's account, and I get the licensing error
What licensing error?
Stopping Centova Cast: cc-ftpd cc-web cc-appserver cc-control (not running) cc-imaged
It's not possible to get licensing errors if cc-control isn't running. Most likely, as Alexiu stated, you have a couple of different issues going on simultaneously and would need to diagnose them individually per the links he provided.
Hello. I have same problem.
But in my case, without "cc-control (not running)" problem. All services running, but same problem.
Restarting, all OK again. Same problem every few weeks.
This, on the other hand, is a legitimate licensing issue and is fixed in the build I pushed out earlier this evening. Apologies for the inconvenience, and please update your Centova Cast installation at your earliest convenience to fix this (extremely frustrating, I'm sure) bug.
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All thanks for replies.
Steve... if/when I get the error again I will be sure to post.
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@ Alexiu - Thanks for you links. However, I am unable to get the debug log to actually create. I followed all the steps in http://forums.centova.com/index.php?topic=1498.msg3436#msg3436 .
When I load it, I get the following:
[root@host416481 ~]# yum install gdb
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* Webmin: download.webmin.com
Setting up Install Process
Package gdb-7.0.1-45.el5.centos.x86_64 already installed and latest version
Nothing to do
So I run the two commands:
/etc/init.d/centovacast stop-ccd
/etc/init.d/centovacast start-ccd debug
I looked a few hours later, even a day or so later and there is no output @ /usr/local/centovacast/var/log/gdb_cc-control.log
Are there supposed to be logs for cc-control? I see logs for almost everything else:
appsrv_webintf-slow, cc-appserver, cc-ftpd, cc-web, cc-web_access, process_monitor.... but nothing for cc-control.
However... in the process_monitor I see the following a number times:
[07/Oct/2013 11:40:01 -0500] Process cc-control is down, attempting restart
[07/Oct/2013 11:40:01 -0500] Process cc-control could not be restarted
thoughts on next steps, or is this something I should just open a ticket for?
please advise.
Lou
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I've updated to new version last day.
But today it happens again on 3 of our servers.
Only restarting Centova Cast solve the issue.
It's a big problem. It still happen day by day.