Centova Technologies Forum

Centova Cast v3 => General discussion => Topic started by: kahfluie on September 20, 2013, 09:58:12 am

Title: Customer Password Retrieval
Post by: kahfluie on September 20, 2013, 09:58:12 am

I've got a customer that is adamant that they keep the password his encoder is now using, rather than just issuing a new one. The problem is, he doesn't remember what the password is, and I don't see where the admin would be able to retrieve it.

Is there a place in Centova Cast where one can look back and see what the password is for a client (both source and administrative)?

Thanks,

Title: Re: Customer Password Retrieval
Post by: Stream101 on September 23, 2013, 03:01:14 pm

Login to the server and open up his server.conf file. /usr/local/centovacast/vhosts/USERNAME...

Title: Re: Customer Password Retrieval
Post by: DJFire_CFR on September 23, 2013, 04:58:49 pm

You can also go into their account (login via admin),  goto their settings page, and where the source password is, there is a small icon to the right of it, click on that icon, and it will reveal the password.

If you do NOT see that icon, update your centova.

Title: Re: Customer Password Retrieval
Post by: kahfluie on September 27, 2013, 08:43:31 am

Thank you both!  :)