Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: Rick Houghton on March 20, 2011, 03:19:09 pm

Title: Install goes fine (Using my V2 key) but get license errors...
Post by: Rick Houghton on March 20, 2011, 03:19:09 pm

Can't really evaluate this as any attempt to create an account throws an error:

root@server2:~# /etc/init.d/centovacast restart                                 Stopping Centova Cast: cc-ftpd (not running) cc-web cc-appserver cc-control (not running) cc-imaged
Starting Centova Cast: cc-control License validation failed; terminating; log:
   Could not open license key file /usr/local/centovacast//etc/license/license.key

Trying to update license (this may take a minute or two) ...
License update failed at http://license1.centova.com/license/ (ERR VIOLATION): Unlicensed IP address; trying next server ...
License update failed at http://license2.centova.com/license/ (ERR VIOLATION): Unlicensed IP address; trying next server ...
License update failed at http://license3.centova.com/license/ (ERR VIOLATION): Unlicensed IP address; trying next server ...
No more licensing servers to try
Failed to obtain license update from any licensing server; license update failed
License update failed; product not licensed

   Trying to update license (this may take a minute or two) ...
   License update failed at http://license1.centova.com/license/ (ERR VIOLATION): Unlicensed IP address; trying next server ...
   License update failed at http://license2.centova.com/license/ (ERR VIOLATION): Unlicensed IP address; trying next server ...
   License update failed at http://license3.centova.com/license/ (ERR VIOLATION): Unlicensed IP address; trying next server ...
   No more licensing servers to try
   Failed to obtain license update from any licensing server; license update failed
   License update failed; product not licensed

- failed

So HOW do you evaluate this?  Do I need to request a key or what??

Title: Re: Install goes fine (Using my V2 key) but get license errors...
Post by: My Auto DJ on March 20, 2011, 03:55:15 pm

I think you just need to go into your Centova Cast account and re-issue your license key

Title: Re: Install goes fine (Using my V2 key) but get license errors...
Post by: Rick Houghton on March 21, 2011, 04:55:28 am

Will that not wreck my existing installation?

Title: Re: Install goes fine (Using my V2 key) but get license errors...
Post by: Mark Randall on March 21, 2011, 05:33:17 am

Hi Rick,

You do need a valid license to be able to use the product, you can't just use it without a license and it has to be one that you have reissued.

After you have reissued it you will get a few days before your 2.2.4 stops working (Well, around 10 normally, but it depends on when it was last re-issued)

Title: Re: Install goes fine (Using my V2 key) but get license errors...
Post by: Rick Houghton on March 21, 2011, 06:01:20 am

So if we want to evaluate this Beta, we should ask for a temporary key then.  I certainly don't want to mess up my existing server to evaluate this new version!  Can we run 2 installations with 2 different keys simultaneously?  This should have been more CLEARLY stated in the release notes...

Title: Re: Install goes fine (Using my V2 key) but get license errors...
Post by: Mark Randall on March 21, 2011, 07:28:18 am

Hi Rick,

I would suggest getting in touch with the support department with your issue as they deal with all licensing issues. I am not even going to guess if they can offer you a temporary license, as I don't know the answer to that!

Your 2.2 install would stop working though, if you decided to keep using the beta with one of your existing licenses, that is all I can tell you.