Centova Technologies Forum

Centova Cast v3 => General discussion => Topic started by: briben1976 on March 29, 2016, 04:33:20 am

Title: Statistic raley help
Post by: briben1976 on March 29, 2016, 04:33:20 am
I am trying to set up a statistic relay in Sam Broadcaster and i keep getting a error retrieving xml... message. the info from audiorelam is no help with this issue. All they tell me is to Go to the "Statistic relays" section. Set up your statistic relays so that they'll point to your streaming servers. Your station cannot be listed on AudioRealm unless you have at least one active statistic relay. Any help will be greatly appreciated. Thank you in advance.
Title: Re: Statistic raley help
Post by: Dennis Fallon on March 29, 2016, 08:43:52 am
A XML error in the Statistical Relay of SAM usually means there is a strange character in the song or artist title.

To be safe, only use a-z and 0-9 and _ .... other characters like !, @, #, etc. can cause that error.
 
Title: Re: Statistic raley help
Post by: briben1976 on March 29, 2016, 01:20:41 pm
Oh okay. Thank you
Title: Re: Statistic raley help
Post by: briben1976 on March 29, 2016, 01:26:08 pm
Now i am getting a not found: weblet error. and it is staying inactive for some reason. Should i be using my admin pw or my dj pw for the pw for the rely.
Title: Re: Statistic raley help
Post by: getstreamhosting on March 29, 2016, 08:31:42 pm
Create new stat relay (click the + button)

Select "Shoutcast statistic relay"

Host:  Your streams IP address
Port: your streams port number
Password:  Your source password

For the SID, if you are using Shoutcast 1 protocol, leave it at 0.  Otherwise, you may need to change it to 2 if you are using Shoutcast 2 protocol.
Title: Re: Statistic raley help
Post by: briben1976 on March 29, 2016, 08:54:54 pm
Okay I did as you said but it dont give me a option for the SID. I still got the "inactive(404:error retrieving xml document(not found: weblet)) message.
Title: Re: Statistic raley help
Post by: getstreamhosting on March 30, 2016, 05:16:39 am
What version of SAM Broadcaster are you using?
Title: Re: Statistic raley help
Post by: briben1976 on March 30, 2016, 09:48:34 am
4.2.2
Title: Re: Statistic raley help
Post by: getstreamhosting on March 30, 2016, 09:51:10 am
You won't get much help with that version.

1. Its obsolete
2. 4.2.2 is known for being a cracked version.

You should really consider upgrading.
Title: Re: Statistic raley help
Post by: briben1976 on March 30, 2016, 10:35:40 am
okay thank you. I will look into it and see if i can upgrade asap.
Title: Re: Statistic raley help
Post by: briben1976 on March 30, 2016, 10:59:43 am
Okay i am trying 2016.1 to see if it is worth getting. I heard a lot of issues with it and windows 10. It has crashed a couple of times so I went in and set it to run as windows 7 and administrator to see if it helps. I still get a error "Inactive (404: Error retrieving xml document (<html><head><title>Request not found</title><?head><body>Request not found<?\/body></html>))
Title: Re: Statistic raley help
Post by: getstreamhosting on March 30, 2016, 11:02:28 am
Can you show what you are entering in for the Stat relay (Please do not post any passwords)
Title: Re: Statistic raley help
Post by: briben1976 on March 30, 2016, 12:02:12 pm
I enter the Host which is a IP address provided to me by centova cast and the port they gave me along with my password. For the SID I left it at 0. I also left the private stastic relay unchecked.
Title: Re: Statistic raley help
Post by: Dennis Fallon on March 30, 2016, 02:05:01 pm
That 404 error means something is incorrect ... IP or port or password or all information entered

Make sure when you enter the IP you DONT use http://11.22.33.44 but ONLY enter the address without the http:// so for the above you would enter 11.22.33.44
Title: Re: Statistic raley help
Post by: briben1976 on March 30, 2016, 03:07:03 pm
I manually entered the info this time instead of copy/paste and still the same thing.  I even tried all 3 passwords (dj login, ada=min and broadcaster).