Centova Technologies Forum

Centova Cast v3 => Bugs and issues => Topic started by: SCIFI.radio on June 03, 2016, 05:48:50 pm

Title: Two streams, listeners shown twice
Post by: SCIFI.radio on June 03, 2016, 05:48:50 pm

So I added a new stream to my station to provide a 64kbps stream to go along with our 128kbps stream, and now all the listeners in the listener list are appearing twice. Any idea how I can fix this?

Title: Re: Two streams, listeners shown twice
Post by: Bento on June 26, 2016, 05:44:56 am

Hi Krypton,

We're seeing the same issue with our streams and Not quite sure yet how to fix this.

Thanks,

Ben.

Title: Re: Two streams, listeners shown twice
Post by: Roger on June 27, 2016, 05:36:13 pm

Hello Krypton Radio,

By "added a new stream", I assume you are talking about a new mount-point, if that is the case, this could be related to the recently added bit-rate enforcement to Icecast stations, or it could be simply that you are not setting your tune-in links and player correctly.

If you would care to open a new ticket to our support department, with the login details of the affected station, we'll be happy to verify the problem and open a bug report for you if needed be.

Title: Re: Two streams, listeners shown twice
Post by: SCIFI.radio on July 14, 2016, 09:16:56 pm

That's correct, we added a new mount point, and we're feeding 64kbps out of that mount point.

While this worked technically, it also doubled every listener record. Not exactly what we had in mind.

Title: Re: Two streams, listeners shown twice
Post by: Alexiu on July 15, 2016, 09:38:45 am

Are you seeing duplicates in the station's Listeners section? If so, please make sure that you're running the latest Centova Cast build (from June 1st), as that was supposed to fix this problem.  If that doesn't fix it, we advise you to open up a ticket with us. For starters, we would need access to your station, in order to troubleshoot this.

Title: Re: Two streams, listeners shown twice
Post by: SCIFI.radio on December 28, 2016, 09:34:50 pm

Aha. That could have been it. We'll try again.