Centova Technologies Forum
Centova Cast v3 => Bugs and issues => Topic started by: Rick Houghton on October 01, 2014, 06:29:27 am
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Any idea when the statistics bug with Centova Cast v3.1.0 will be fixed?? I have patiently tried all the remedies to NO avail! It works for a few days and then goes back to no data - 0 listeners!! What's going on, it worked perfectly fine before.
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Might want to open a ticket about that, because there is no known "statistics bug" in any recent version of Centova Cast. Most likely something is wrong with your particular server, and one of our techs would be happy to help diagnose that.
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Really? I seem to have read a few posts of other people experiencing a problem with statistics disappearing:
http://forums.centova.com/index.php?topic=3320.0
http://forums.centova.com/index.php?topic=3029.0
http://forums.centova.com/index.php?topic=3215.msg9490#msg9490
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There was a bug related to statistics that was active for 1-2 weeks in August
The solution is described here:
http://forums.centova.com/index.php?topic=3320.msg9972#msg9972
The last paragraph from that message is particularly important
If the above doesn't fix it then something else must be preventing your statistics from updating and we strongly encourage you to open a ticket.
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Alexiu, I am afraid the bug is still not fixed! My vendor opened many tickets on that issue and still waiting for support from Centova Staff.
regarads,
pavlos
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Yes the bug is still there and is happening even with new clients that were installed after the fix.