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Changing licensed domain name or IP address

Question:

I have ordered a Centova Cast re-issuable license key, and I need to change my licensed domain name or IP address. How do I do this?

Answer:

To change your licensed domain name:

  1. Login to your client area at centova.com.
  2. Click Manage Product Licenses and select your Centova Cast license.
  3. Click the Re-issue license key link. (See the section below if you do not see a Re-issue license key link.)

This will authorize the reissuance request on our end. Next, you just need to tell Centova Cast to request a new license. Login to your server via SSH and run:

/home/centovacast/system/runascc/runascc exec ccmanage reissuelicense newhostname.com

Replace newhostname.com with the new, fully-qualified domain name on which you'll be running the Centova Cast control panel.

The license change will take effect immediately.

I do not see a "Re-issue license key" link

If you have located your Centova Cast license and clicked on it, but you do not see a Re-issue license key link, then either:

  1. You have not yet issued this license key, in which case you do not need to re-issue it -- just install Centova Cast normally and it will update your domain name automatically as part of the installation process.

    OR

  2. You did not order a re-issuable license. With a non-reissuable license, your licensed domain name cannot be changed (as was prominently explained on the order form when you purchased your license). More information is available here.

    Non-reissuable licenses are not locked to a specific IP address, so you don't need to take any special steps to move your license to a new server -- as long as you've moved your domain name to the new server as well, you can just enter your existing license key on your new server and it will work fine.

NOTE: This article is for Centova Cast v2 only; an alternate version exists for Centova Cast v3.